The location of Hotel Tropical Daisy is excellent and very convenient, especially for getting around the city. That was definitely the best part of our stay. The room cleanliness was acceptable—okay overall, but there is room for improvement in terms of maintenance and attention to detail.
Unfortunately, the service did not meet expectations. Staff responsiveness and support were quite limited, which affected the overall experience. The facilities were also below average; they felt outdated and lacked some basic comforts that travelers usually expect.
Overall, this hotel may be suitable if location is your top priority, but improvements in service quality and facilities would make a big difference. This stay was as a couple, and while the location worked well, the overall experience was mixed.
I booked the hotel 3 days before my trip and paid $40 for 1 night. After 2 days I called the hotel to check my confirmation. They said they didn't get any confirmation. After double checking they couldn't find any booking for me. If I go to their hotel, I will have to pay again. Then I gave them the receipt of payment. Then their manager contacted me and said that a third party agent hacked their account and they took all the payments. So they couldn't find my booking. After about 12 hours the issue was resolved. They said that I don't have to pay anymore. But they didn't provide free airport pick-up and drop-off. When I booked the hotel, it was shown that they had free airport pick-up and drop-off.
However, their service was good and the room was clean. But the food was very expensive.
Akomodasinya cukup terjangkau dan berkualitas baik. Foto-foto di situs web pemesanan online terlihat bersih, tetapi kualitas aslinya kurang bagus. Yah, memang murah. Soal Wi-Fi, saya bisa terhubung dengan lancar.