I recently stayed at this hotel and overall had a decent experience. The room was spacious and clean, offering good value for the price. However, I did find it a bit inconvenient that there was no kettle or fridge in the room. The metro station was within walking distance, making it easy to get around and explore central Lille quickly. The staff was friendly, but I did have an issue when I requested an extra pillow. I was told there were already extra pillows in the room (which we were using), even though the customer info page mentioned that extra pillows could be requested. That was a bit of a letdown.
The Holiday Inn was located in a quiet area, fairly central to the centre, with most of the shops, train stations, and some museums nearby.
I enjoyed my stay, as the hotel staff were friendly, welcoming and helpful. The room was very clean, although small. I will definitely choose to stay there again, and have decided to visit again before the end of the year because I had such a pleasant experience.
Very helpful staff. Surprisingly vast array of food choices for breakfast. Room gives however a slightly cramped feeling, partly because of the bed being placed directly next to the door
The location is perfect for short stay or need to transit to other places by train. The room size is ok and I am very happy with it. Private parking is a highlight. Very easy to access with clear instructions. We could access to the hotel directly from the basement parking. Staffs were helpful too.