Temukan Hotel Bintang 3 Terbaik di Kelowna

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

The hotel staff were consistently friendly and helpful, which made for a welcoming atmosphere. The room itself was spacious, and the bathroom was notable small. While the stay was generally satisfactory, there were a few concerns that impacted my experience. Unfortunately, I encountered numerous small flies in the room, including one on a towel, which required me to use tissues to address. Additionally, the elevator was in need of more frequent cleaning, as it appeared quite dirty during my stay. On a positive note, the hotel offered breakfast vouchers for Ricky’s, conveniently located just outside. These vouchers were valid until 4 PM, which provided a nice level of flexibility.

We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!