Hotel Spa di New Delhi

I stayed at this hotel for two separate nights because I did the golden triangle tour in India. The first night I felt more appreciated as a guest and was able to rest well after Travel. The second day was on Republic Day and I just feel the employees working were a little bit jaded. The exception is the bell desk which held my bags for five days during my golden triangle tour. Much appreciated. The first night I stayed through another app on WeChat and was very impressed with the decor and arrangement of the hotel. I was able to witness an Indian wedding with some music outside. The ATM is located in the financial building next to the hotel. For Republic Day, the city surrounding the hotel still had lots happening and worthy of photos. The restaurant service in the Indian restaurant was a little disorganized and took a long time. The salmon was delicious, kudos to chef. The view was not as good as the first night, but I still enjoyed the room itself as the sunrise was better for photo. The room service is exceptional.  I’m not sure if it was because it was dry day and holiday or not, but I feel there wasn’t as much enthusiasm from the employees as the first night.  By room phone, an employee told me to go to the Wine store because they were open and selling on holiday, and a random taxi took me to a scarf shop instead from their lobby taxi line. That was the only disappointment because I still had to pay the taxi to take me back to the hotel after being told that the employee who told me to go to the wine store was incorrect. This was concierge. Otherwise, I feel this hotel is the most affordable, considering the area of the government and embassy. I was told this is a five star hotel and feel that the area is generally safe and clean compared to other parts of the city or beyond the Delhi toll gate. Even though the air quality was pretty high, I was able to get some good photos on the second visit from the room view.  There is a really nice Japanese restaurant in there, and breakfast was good. I slept well regardless. Beautiful hotel with art displays on one of the floors.

Booked an Uber to get there. The start was not very good Driver said I would need 50 ruppie to pay for parking or something for the hotel at the door. At the gate, I didn't have any Indian ruppie cash with me, so I gave him $1 usd. He wasn't happy but no other choice. Had no idea what it was about. Arrived and checked in early. The receptionist asked me to sit and wait for 5 mins. I waited for nearly an hour and finally decided to come and asked. The room was ready long ago. He just totally forgot about me. Saw a lady staff just walked around asking and leading other customers to the desk (kinda useless since she couldn't do checking in). At least, welcoming drink would be nice.( we saw drinking tap and wondering should we asked for it) The room was good size. Clean and tidy. No bathrobe. Nice breakfast and dinner. A lot of security to get back to the hotel every time. Kinda good and bad at the same time. Restaurants and shops next door on the left (walking to Aerocity shop)

Everything was good including service, facilities, and all, especially considering the price—the best cost-effective five-star experience. The arrangement of furniture in the room is very good, giving you a cozy feeling. Staffs are very kind and are well-mannered. However, there are some mild fragrance issues all over the place including in the room. I'd say it's a general Indian scent usually not found in other franchise 5-star hotels. The fragrance in the lobby, elevators, and corridors needs improvement. The breakfast buffet is exceptionally good considering the price, with a high understanding of different cuisines around the globe. Room service foods are also high quality.

Amazing hotel with great facilities. The room was luxurious, with elegant decor and top-notch amenities. The staff was incredibly attentive, ensuring every need was met with promptness and a warm smile. The on-site dining was a culinary delight, offering a diverse menu with exquisite flavors. Every detail, from the pristine cleanliness to the personalized service, exceeded expectations. Truly, a perfect blend of comfort, luxury, and hospitality. Highly recommend for a memorable experience!

The check-in counter staff is unprofessional. First, they will tell you we can't find your reservation, and will take around 1 hour for them to find the reservation. Even after check-in, I had pre-paid the room and they said it was prepaid. While at checkout they informed me that your room was paid by 2 nights instead of 3 nights. While informing them that the check-in time it was already clear that this reservation is for 3 nights. They informed the check-in time they didn't know. Totally ridiculous and finally took my credit card authentication. Please be careful they are scamming. If you check in please ask them that time to give you the bill otherwise they will mess up at the time of checkout. I was so hurried and I had a flight they took advantage of this and forced me to give preauthorization of card. Not recommended at all.

Nice Hotel, and had a wonderful stay. Location was convenient, and the room was very neat & ideal in size. The breakfast was nice & as expected in such a hotel, but what stood out for me was the staff that was taking care of everyone. They were all extremely polite & helpful. Building next to it had a food court in the basement. Just hope that the check in process can be a bit smoother & faster, as there were multiple counters & there are people lining everywhere. Keep a standard line so everyone can get their stuff done one by one, rather than guessing which line to be in. And if someone from the hotel team can get in touch with Google + Uber, so that the proper drop off location at the entrance is shown on google maps, it would be very helpful Right now you end up at the back exit when you take an uber.

Service was stellar. Every staff member we interacted with was very friendly. Our checkin staff recommended we visit Dilli Haat as we only had 1 day in Delhi and it was a perfect recommendation. They also provided us with a very generous take away breakfast for our early morning departure. Everything in the room was immaculate.

The hotel is good. The staff is cooperative. Cleaned very well. The main issue is the internet it is worse than 2G speed. I had a Zoom meeting and the internet was terrible.

Very pleasant experience: super friendly staff, clean spacious room, many choices for breakfast, enjoyed a VIP lounge too. Spent one night between the flights.

Just an amazing experience. Especially the staff, who took great care of my family, just showcasing exceptional hospitality. They had a warm welcoming environment and I enjoyed my stay with all its amenities specially the view from the room and the Pool. They performed way beyond my expectations.