Ulasan Manhattan Hotel Jakarta

Tanggapan dari Properti: Dear Guest, Warm Greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your experience of staying with us. We are very pleased to know that your request has been fulfilled and that you are satisfied with the condition of the room and our overall service. We apologize if the atmosphere felt too crowded during your stay. This is indeed common during high season, but we continue to strive to maintain the comfort of all guests, including with more efficient operational arrangements in the future. We greatly appreciate your trust in Manhattan Hotel Jakarta and look forward to welcoming you back on another occasion, with a more peaceful atmosphere and a pleasant experience. Best Regards Ag. Agung Pramudito General Manager

Tanggapan dari Properti: Dear Mr. Ericthian, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for choosing to stay with us and for sharing your detailed feedback. We are pleased to hear that you appreciated our strategic location in the heart of Jakarta’s Central Business District, with its convenient access to shopping malls and dining options. We strive to offer both business and leisure travelers a comfortable and well-situated stay.We are also delighted that you enjoyed our breakfast selection. Our culinary team works hard to provide a variety of options to cater to different tastes and preferences, and it is wonderful to know that you found it satisfying. Additionally, we appreciate your comments on our gym facilities, and we are glad that they met your expectations.Regarding the swimming pool, we understand that it may not be as spacious as some guests might prefer, but we hope that its elevated location and city view provided a relaxing atmosphere during your stay.As for the traffic in front of the hotel, we acknowledge that Jakarta’s bustling streets can sometimes present challenges, especially during peak hours. However, we hope our central location and proximity to key destinations helped to balance this inconvenience.We sincerely appreciate your feedback and look forward to welcoming you back for another pleasant stay. Should you require any assistance on your next visit, please do not hesitate to reach out to us.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Value Guest, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our prime location, excellent service, as well as our pool and gym facilities. Providing a comfortable and enjoyable stay for our guests is always our top priority, and we are pleased that you had a positive experience in these aspects.However, we regret to learn that our breakfast selection did not fully meet your expectations. We understand that a well-curated and diverse breakfast menu plays a crucial role in a 5-star hospitality experience. Your valuable input regarding the variety and quality of continental choices has been noted, and we will certainly review this with our culinary team to ensure a more refined and balanced selection that caters to a broader range of preferences.We truly appreciate your constructive feedback as it helps us continue to improve. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced dining experience that aligns with the standards you expect. Should you have any further suggestions or require any assistance, please do not hesitate to reach out to us.Sincerely Ag, Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Mr. Abdullah 2030, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for sharing this wonderful feedback! We’re delighted to know that your stay was enjoyable and that Miss Yasmin's exceptional service made a difference. We highly value her attentiveness, knowledge, and dedication to meeting guests’ needs, and we’re thrilled they contributed to your positive experience.We look forward to welcoming you back to Manhattan Hotel for another memorable stay.Sincerely Ag, Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Value Guest, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for your feedback regarding the bathroom's cleanliness and the leaking shower head. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are valuable to us, and we have shared them with our housekeeping and maintenance teams to ensure immediate action is taken.We strive to provide a comfortable and flawless experience, and we truly appreciate your input as it helps us improve. We hope to welcome you back for a more seamless stay in the future. Thank you for choosing the Manhattan Hotel!SincerelyAg. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta Thank you for choosing Manhattan Hotel as your accommodation destination. Thank you very much for your review! We are very happy to hear that our hotel location meets your business travel needs. We strive to provide comfort and easy access for every guest.We look forward to welcoming you back to Jakarta for your next business visit.Regards, Ag. Agung Pramudito General Manager

Tanggapan dari Properti: Dear Mr. Arnold Mangubat, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for your kind words! We are pleased to hear that you enjoyed the food during your stay. Our culinary team is dedicated to providing high-quality dishes with a variety of flavors to enhance your dining experience.We truly appreciate your feedback and look forward to welcoming you back for another delightful stay at Manhattan Hotel Jakarta.Sincerely Ag.Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Mr/Ms. Wenlong, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations, particularly regarding our facilities and the condition of the bath towels. Please accept our apologies for any discomfort caused. Cleanliness and guest comfort are our top priorities, and we will immediately address this matter with our housekeeping team to ensure that all towels meet the highest hygiene standards.Your comments regarding our facilities are also well noted. We are continuously working on improvements, and your feedback will help us enhance our guest experience.We truly appreciate your input and hope to have the opportunity to welcome you again in the future, providing a more pleasant and comfortable stay.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Value Guest, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for sharing your wonderful experience with us. We are delighted to know that you had a comfortable stay and found our location convenient, our beds cozy, and our pricing to be of great value. It is also a pleasure to hear that our staff's hospitality made your visit even more enjoyable.We are especially thrilled that you loved our breakfast selection. Our culinary team is committed to offering a wide variety of delicious options to ensure a delightful start to your day.We sincerely appreciate your kind words and look forward to welcoming you back for another exceptional stay at Manhattan Hotel Jakarta.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear. Valued Guest, Warm Greetings from Manhattan Hotel Jakarta. We are very happy to hear that you are satisfied with our friendly service and facilities. Thank you for choosing our hotel as your accommodation destination. We are thrilled to be a part of your amazing experience. We appreciate your appreciation regarding the hotel location, room comfort, and our restaurant menu variants. Our entire team always strives to provide the best service for every guest, and positive feedback like this really motivates us to continue to improve the quality of our services and facilities. We look forward to welcoming you back to Manhattan Hotel Jakarta soon. If you have further suggestions or feedback, please feel free to contact us. We are always open to listening and improving ourselves for the satisfaction of our guests. Thank you again for your excellent review. Greetings, Ag. Agung Pramudito General Manager

Tanggapan dari Properti: Dear Mr. Dzkifli, Warmest Greetings from Manhattan Hotel Jakarta.We are truly honored to welcome you back as our esteemed returning guest. Knowing that you continue to place Manhattan Hotel among your top five hotel choices in Jakarta is an immense privilege, and we sincerely appreciate your trust and loyalty.It is also wonderful to hear that you enjoyed our breakfast selection. We take great pride in curating a diverse and high-quality culinary experience to cater to various preferences, ensuring that every morning starts with a delightful meal. Your kind words reaffirm our commitment to providing an exceptional dining experience.Your continued support means the world to us, and we look forward to hosting you again in the near future. Should you require any special arrangements for your next stay, please do not hesitate to reach out to us. We would be more than happy to assist in making your visit even more memorable.Once again, thank you for your thoughtful review. We eagerly await the opportunity to welcome you back soon.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Ms. Poireti, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your honest and detailed feedback regarding your recent stay at Manhattan Hotel. We sincerely appreciate your willingness to provide us with constructive comments, as they are invaluable in helping us improve our services and facilities.We regret to hear that the condition of the rooms did not meet your expectations and fell short of the standards portrayed in our website photos. We strive to ensure our accommodations reflect both the quality and experience we promise, and it is clear that we fell short on this occasion. Please accept our sincerest apologies for any inconvenience caused by the room condition and cleanliness.We are pleased to learn that our team responded promptly to your concerns by arranging a room transfer and did their best to address your needs during your stay. Your recognition of their efforts and professionalism in managing the situation, including your early check-out, means a great deal to us. We are proud of our staff’s commitment to delivering thoughtful and responsive service, even when challenges arise.Your feedback about the outdated furniture and overall room condition has been noted with utmost seriousness. Rest assured, we are actively reviewing and enhancing our facilities to ensure they meet the high standards our guests deserve.We deeply regret that your experience did not justify the value for your money and that we were unable to provide the level of comfort you were seeking. Your comments are a reminder of the importance of maintaining consistency and quality throughout the guest journey, and they will drive our efforts for improvement.Thank you once again for your valuable insights and kind words about our team. Should you consider giving us another opportunity in the future, we would be honored to demonstrate the improvements we have made.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Mr. Chan, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your experience during your stay at Manhattan Hotel Jakarta. Your feedback is invaluable to us as we continuously strive to improve the quality of our services and facilities.We regret to hear that the cleanliness of the towels did not meet your expectations and that daily replacements of drinking water were not provided during your stay. Please accept our sincerest apologies for these shortcomings. Rest assured, we have shared your concerns with our housekeeping team to ensure immediate corrective actions are taken, as maintaining high standards of cleanliness and service is our top priority.We are glad to know that you appreciated the spaciousness of your room, which we believe provides extra comfort for solo travelers, and that you enjoyed the rare feature of having a jacuzzi bathtub. Such amenities are part of our commitment to offering unique and memorable experiences for our guests.We acknowledge your comment about the room's condition and appreciate your understanding. We are currently in the process of evaluating enhancements to our property to ensure that our facilities meet and exceed guest expectations.Once again, thank you for your valuable feedback. It would be our pleasure to welcome you back and provide you with a truly exceptional stay that reflects our commitment to excellence.Sincerely Ag. Agung PramuditoGeneral Manager

Tanggapan dari Properti: Dear Addrr1, Warmest Greetings from Manhattan Hotel Jakarta. Thank you for your kind words and wonderful review! We are delighted to hear that you had a pleasant experience at Manhattan Hotel Jakarta. Cleanliness and excellent service are our top priorities, and it brings us great joy to know that our team made a positive impression on you.We truly appreciate your support and look forward to welcoming you back for another exceptional stay. If there is anything we can do to make your next visit even better, please do not hesitate to let us know.SincerelyAg. Agung PramuditoGeneral Manager