Sorrento Colors&Suites

Highly recommend this lodging, but it's important to understand in advance what these accommodations include. This is not a hotel. It is a former condo that now rents out individual rooms so there is no front desk, no concierge, etc. The rooms are large, bathrooms recently renovated, and there is an elevator. It is super clean and the beds/pillows are very comfortable. Management only provides one key per room which means guests must coordinate their return to the room because only 1 guest will have a key. Location is wonderful. Less than 10 minutes easy walk to rail stations and only about 5 min walk to the wonderful historic district (shopping and restaurants). Sorrento is really alive at night, and we really enjoyed it. We thought we were getting breakfast, but we only received packaged sweet breads from a grocery store. I would definitely stay again.

If you're looking for a hotel with all its amenities, then look elsewhere. On the plus side, the location is very central and easily accessible from the main station. The room was adequate, the bed comfortable, However... The room is not in a hotel as described. It is one of 5 rooms in an apar**ent block. There was no offer of breakfast. The daily cleaning was very basic and the bathroom was unfortunately crawling with ants. The balcony was shared with other rooms which made it feel a little unsafe at night. It's also not possible to check in late at night, so make sure to arrive before 8pm.

The room was nice, however, we were given a smaller room than what we originally booked. The other issue was that the bed had a split down the middle that was very uncomfortable. Our desk clerk was accessible thru WhatsApp and helped us with questions or concerns when we reached out. The hotel is located on the main street in Sorrento on a more quieter end of the street which was great for sleeping and accessible to all the activities and restaurants in Sorento. I would stay here again but only if I could have a better or newer bed.

Definitely The one responsible there Relais del corso doesn't know what is hospitality or how to talk to a guest! Never replies to our emails, insta, WhatsApp for how to get to the hotel! Till we arrived and kept searching in the sun after a long flight! And when finally answering the phone he doesn't want to give us direction till 3 pm! I kept saying we dont want to check in early ( which was 1 pm) we just want to know the direction!! finally he sent us pizza shop location infront of the hotel! pizza guy never heard about the place! I sent him to send a picture of the bldg! He said im coming! when he came he was so mad that we brought him from the beach!! and we shouldn't be here before 3pm! And he was rude impolite and threatening us if we kept talking or complaining he will leave us in the street till 3pm!!!!! I was shocked!! Like if we are staying for free!!! anyways its a rental room in an apar**ent of 2 rooms! In the third floor In a building in a compound with a gate! The room is big, clean and neat! The area is good around everything! A lady comes in the morning to clean Open the room with spare key! No extra door lock which is not ok! Breakfast at 8:30 is a croissant and coffee! Never saw him or anyone is available for any inquiry! We sent him whatsapp the next day asking for how to rent a boat to capri he said im out of service but you can text me! i can arrange it for you! Ok send us details and prices he never get back to us till now! Never again for sure!

The positives of our stay included: large room, clean and room exactly as pictured online. AC unit was also new and worked great. The negatives of our stay included: being all but hidden and very hard to find located within an apar**ent building and among other air bnbs. I do not use air bnb for this reason and felt like we were using that instead of a hotel. We did not have any breakfast nor were offered it. Only saw an employee once when they stopped by to let us in and give us many sets of keys. The lift was shady at best but necessary with luggage and the “hotel” being on the 3rd floor. If you don’t mind an air bnb experience this would be a good stay, I just would have liked to know what we were getting into prior to booking, seems a bit dishonest. Also bed not comfortable, my husbands feet hung off the end of it.

Pros: location was awesome. Greeting at check in. Very clean. Cleaner there daily. Free water and snacks. Coffee machine. Cons: it’s a room within a suite with a shared hallway. You can hear everything, walls are paper thin. When someone opens the door to the hallway, sings, talks, etc. which isnt ideal when trying to get sleep or rest.

Great location, super responsive host. Helped us book private transfer and excursions as well. The room was clean and comfortable. If we come back we would stay here again! Thank you!

This place was great. It is essentially an apar**ent with a foyer area with a coffee machine etc. They will meet you on arrival and arrange very handy valet parking if needed. Breakfast is brought to your room in the morning which you can enjoy on the large balcony. Couldn't fault this place, one of the nicest rooms I have stayed in. Worth it just for the bath.

The manager was amazing and very helpful. He gave a number where you could reach him for questions. He made recommendations on tours to do and dining which were very helpful. The room was very clean.