We booked a 4 night stay this month. I chose it because of travel agent recommendation and price. The rooms were good and staff responsive. However as compared to other all inclusives I have stayed at this was the worst. The food was subpar. The Mexican restaurant was tasteless, seriously wired. For example, beans were like a watered down compost. The Italian Rest, though the food was delicious, I had lasagna and it was about 2" by 2". My wife had ravioli and there were 3 raviolis on the plate. Steak restaurant same issues. I got the impression that as an all inclusive they were limiting what they had to provide to save bucks. I literally lost 2 pounds. Also, it was boring. The only thing happening after 8PM were private wedding parties. IT WAS DEAD. Bars all closed, no dancing, no socialization, just dead. Three resorts were connected and getting from one to the other was a lot of walking or very long waits for golf cart shuttles and all three were dead at night. Nothing like what I have experienced before. Concierge and excursion planning was poor. Restaurant hours were wrong, meaning we missed meals and room service response to a menu request was, "What do you want." Excursions were pricy and not well detailed out. You learned about the details after you got on the bus. They were longer than needed to be because they got some tourist trap sales stops in. I expected better coordination for the dollar. So, if your looking for a get away that's low key, quite and food is not important this is a good option. Otherwise spend a few extra dollars and experience what an all inclusive should be somewhere else.
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