Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location7.2
Amenities7.1
Service7.3
Cleanliness7.0
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All reviews(533)
Positive reviews(423)
Reviews with photos/video(142)
Classy environment(49)
Friendly front desk staff(39)
Easy to get around(37)
Strange smell in room(28)
Convenient for shopping(28)
Close to metro(18)
Large rooms(12)
Nice toiletries(7)
Negative reviews(110)
Guest User
Delight - Comfort Twin Room
Menginap di Mar 2025
Family
2 ulasan
3.0/10
Diposting pada 19 Apr 2025
The room is so old and dirty
Tanggapan dari Properti: 尊敬的賓客,首先感謝您選擇華悦酒店,對於您的反饋我們立馬會通知下去,做出改正,未能給您本次入住帶來一個好的入住體驗,我們深表歉意,我們一定會認真檢查房間衞生,培訓前台認真工作.認真對待您提出的意見及時改正,再次對您表示最誠摯的歉意,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持。期待您的再次光臨!
LYT Jason
Delight - Comfort Twin Room
Menginap di Jan 2025
Family
4 ulasan
5.5/10
Diposting pada 23 Feb 2025
This is my first time staying in this hotel. The location of the hotel is convenient, but the room hygiene is average. The toilet is not well ventilated and the toilet is easily clogged. The staff needs to assist and improve the hygiene issues.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, first of all, thank you for choosing Huayue Hotel. We will notify you of your feedback immediately and make corrections. We are deeply sorry that we failed to bring you a good stay experience this time. We will definitely check the room hygiene carefully and train the front desk staff to work hard. We will take your suggestions seriously and make corrections in time. Once again, we express our most sincere apologies to you. We hope that when you stay again, you can experience our better quality and more complete services. Thank you again for your support of the hotel. Looking forward to seeing you again!
Guest User
Delight - Comfort Twin Room
Menginap di Jul 2024
Family
1 ulasan
1.2/10
Diposting pada 7 Agt 2024
This hotel is worse than a B&B.
1) There are also many rooms on each floor, but the highest floor is the 3rd floor.
2) The first room we booked was full of cigarette smoke and dust from the previous guest, and the place was not clean.
3) We changed a room (the front desk said there were no other rooms), which we thought would be better, but it was full of cockroaches at night. Every corner of the room was filled with cockroaches of all sizes, playing games in the room.
4) The TV is as good as non-existent, it cannot receive any TV stations and is just a wall decoration. The maintenance staff also said that no one was watching TV, everyone was looking at their phones. . .
5) There won’t be a next time. I was deceived by the photo.
6) The good thing is that there is a noodle and dumpling restaurant downstairs at 12 o'clock in the evening.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, first of all, thank you for choosing Huayue Hotel. We will notify you of your feedback immediately and make corrections. We are deeply sorry that we failed to bring you a good stay experience this time. We will definitely check the room hygiene carefully and train the front desk staff to work hard. We will take your suggestions seriously and make corrections in time. Once again, we express our most sincere apologies to you. We hope that when you stay again, you can experience our better quality and more complete services. Thank you again for your support of the hotel. Looking forward to seeing you again!
Guest User
Delight - Elegant Double Bed Room
Menginap di Jun 2024
Travel with friends
3 ulasan
4.0/10
Diposting pada 28 Jul 2024
As soon as we entered the room, there was a cleaning staff member resting inside and he waited for us to enter before giving up the room.
There were 5 cockroaches under the TV coffee table. I contacted the front desk but was unable to change the room. Only the cleaning staff came to the room to spray insecticide, and the smell was very strong. The cockroaches were just stepped on to death on the ground without any awareness of cleaning. The cleaning staff had a strange idea, "If you don't ask us to spray, there will be no smell!" Little did they know that the minimum hygiene requirements for guest rooms actually require guests to compromise, and there are no suitable solutions. Instead, they blame the guests for not providing solutions. It's very interesting!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, first of all, thank you for choosing Huayue Hotel. We will notify you of your feedback immediately and make corrections. We are deeply sorry that we failed to bring you a good stay experience this time. We will definitely check the room hygiene carefully and train the front desk staff to work hard. We will take your suggestions seriously and make corrections in time. Once again, we express our most sincere apologies to you. We hope that when you stay again, you can experience our better quality and more complete services. Thank you again for your support of the hotel. Looking forward to seeing you again!
Anonymous User
Elegant Room (2 beds)
Menginap di Feb 2024
Business travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2024
The service attitude is very good. It is very close to the subway station. There is a commercial street nearby. There are many shopping malls nearby. The service of the front desk guy is very good. He even poured me tea. I got a free upgrade. The room is very nice.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Huayue Hotel will be the warmest and most unique one in your memory! Come back to Huayue often, and wish you all the best!
Tanggapan dari Properti: 尊敬的賓客,首先感謝您選擇華悦酒店,對於您的反饋我們立馬會通知下去,做出改正,未能給您本次入住帶來一個好的入住體驗,我們深表歉意,我們一定會認真檢查房間衞生,培訓前台認真工作.認真對待您提出的意見及時改正,再次對您表示最誠摯的歉意,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持。期待您的再次光臨!
Tanggapan dari Properti: 尊敬的賓客,首先感謝您選擇華悦酒店,對於您的反饋我們立馬會通知下去,做出改正,未能給您本次入住帶來一個好的入住體驗,我們深表歉意,我們一定會認真檢查房間衞生,培訓前台認真工作.認真對待您提出的意見及時改正,再次對您表示最誠摯的歉意,希望您再入住時,能體驗到我們更加優質完善的服務,再次感謝您對酒店的支持。期待您的再次光臨!
Tanggapan dari Properti: 尊敬的賓客:您好!非常感謝您能將您的入住感受在此分享,您的評價是非常重要的,從您的點評裏我們能看到您對我們的肯定和信任,非常感謝您對酒店的厚愛與支持。為在旅途中體驗不一樣的情懷,我們很榮幸能得到您的喜歡。在您的鼓勵下,我們的細節之處也將趨於完美,在這裏期待您的下次光臨哦!
Tanggapan dari Properti: 感謝親在百忙之中給予好評哈!很榮幸酒店的位置,服務、性價比等能得到您的認可。您就是我們的伯樂,發現我們如此多的優點。人生就是一張答卷,它上面有選擇題,填空題,判斷題和問答題,希望華悦會是您最簡單的選擇,最滿意的答案!歡迎再回來!祝:親愛的朋友,願你的生命裏滿是美好,温馨和甜蜜。