Easttune Hotel

Ulasan Easttune Hotel

Easttune Hotel

Xinhua Avenue (Xinhua Dadao), Chaoyang District, Shantou, Guangdong, 515100, ChinaLihat Detail Hotel
Easttune Hotel
Easttune HotelEasttune HotelEasttune Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.3/5
568 ulasan
Ulasan terverifikasi
Location4.4
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(568)
Positive reviews(543)
Reviews with photos/video(75)
Friendly front desk staff(79)
Well decorated(34)
Large rooms(31)
Luxurious(27)
Convenient parking(25)
Perfect for business trips(20)
Tasty food(13)
Negative reviews(25)
Guest User
Executive Double Room
Menginap di Mar 2024
Family
2 ulasan
1.5/5
Diposting pada 5 Apr 2024
Service attitude and timeliness are very poor. The environment is also average. Far sorry for the five stars and price. ps: The male receptionist on the night of check-in was the only highlight. He was efficient and had good service. The female receptionist who was replaced later had low awareness and a bad attitude.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you for your stay. We are very sorry that we could not give you a perfect stay. We have already arranged the 2-meter large bed that you requested by phone before check-in. The room is equipped with two breakfasts. After you checked in, you requested two more breakfasts per day. It is a pity that the hotel cannot meet your request. I'm sorry that this made you feel like you have low awareness and a bad attitude. We are very sorry that this stay did not meet your expectations. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Guestroom - Double Occupancy
Menginap di Jul 2023
Other
1 ulasan
5.0/5
Outstanding
Diposting pada 23 Agt 2023
I booked this hotel during the Chinese Valentine's Day and called the hotel to see if they could help with the decoration. Unexpectedly, they upgraded the room with a bathtub for free. The decoration was so beautiful. My girlfriend was very happy. It was such a surprise! A very luxurious and high-end hotel, highly recommended! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guest! Thank you for sharing your pictures and texts! The friends who served you are very happy to see that you are so satisfied with your stay at Yutong Hotel! Everything we do is to provide the most thoughtful and considerate service to our guests. We are really touched to see your satisfaction and affirmation. We will definitely not forget our original intentions and keep working hard, and look forward to bringing you a more wonderful and pleasant stay experience next time.
Guest User
Deluxe Room (2 Beds)
Menginap di Jan 2024
Family
13 ulasan
2.5/5
Diposting pada 15 Feb 2024
1. The equipment is old, many sockets are broken, and the carpet looks dirty. 2. Bed 1.2 is too small 3. The pillow is unusable, too soft and thin 4. There are too few types of breakfast and it is unpalatable.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear tenant, hello! Thank you very much for giving us your valuable advice despite your busy schedule! We are very sorry that this stay did not meet your expectations. In response to the questions you raised, we have fed back your opinions to the relevant departments as soon as possible. We always pursue to create a perfect stay experience for our guests. Xiaoyu will provide more considerate and meticulous services to allow you to stay away from the noise of the city and quietly enjoy the beauty of the small town. We look forward to your choosing Xiaoyujia again! I wish you success in your work and a happy life!
Guest User
Guestroom - Double Occupancy
Menginap di Jul 2023
Business travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 12 Agt 2023
The room is spacious and well-lit. The floor is high enough and very comfortable. The room is larger than other ordinary hotels, which is a surprise. There are also free snacks and pure milk. The waitress is very attentive and friendly. The front desk is enthusiastic and I am satisfied with the whole process. I will come again in the future! The only choice.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for your five little stars! It is a great honor for Yutong International Hotel to receive your full praise. With your encouragement, we will do better and better. We look forward to your stay again, and you are welcome to share this pleasant stay experience with your friends. I wish you all the best on your journey!
Guest User
Guestroom - Double Occupancy
Menginap di Jul 2023
Business travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 9 Agt 2023
The location of the hotel is good and the transportation is convenient. There is a small cotton city nearby, which is very convenient for eating and other things. Parking is convenient. The front desk is very welcoming. The room decoration is high-end, the hygiene is good, and it is very clean
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing Shantou Yutong International Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We value every guest’s personal experience. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make you Every stay at the hotel is like coming home, making you feel comfortable and happy during your short journey. We look forward to your visit again.
Guest User
Guestroom - Double Occupancy
Menginap di Jun 2023
Other
3 ulasan
5.0/5
Outstanding
Diposting pada 17 Jul 2023
As soon as you enter the hotel lobby, there is a light scent of aromatherapy, which smells good. Thanks to Ms. Lin at the front desk for enthusiastically helping us upgrade to a deluxe room for free. The service was particularly good. Ms. Huang at the front desk also introduced us to local snacks and attractions. The room was luxurious, large and quiet. It was a very comfortable stay. Overall very satisfied... worth recommending
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: There are close friends in the sea, and there are neighbors in the world. You are Xiaoyu's close friend, and your recognition is the driving force and goal for Xiaoyu to move forward. Xiaoyu believes that guests are family members, so that every time you stay is like returning home. The care, thoughtfulness, care, and warmth of your family members are all Every Xiaoyu gives the most sincere gift to his relatives. Please believe that whether you are on a business trip or traveling, Yutong will be your best choice. We look forward to your experience again and welcome you home anytime! ! !
Guest User
Superior Room (2 Beds)
Menginap di Des 2022
Family
3 ulasan
1.0/5
Diposting pada 27 Jan 2023
As the most upscale and most expensive hotel in Chaonan District. What a shame! The price of 1288 is really a pit. The facilities are outdated, and my room on the 7th floor was full of oily smoke at night. I don't know where it came from. Service staff lack of training, no sense of service! I ordered a Niuhe, but there was no chili when it was delivered, so I called and asked for a plate of chili sauce. The person who answered the phone first taught me a lesson, saying why he didn't tell the bad waiter in advance that he had to run again. I wanted to start scolding, but just think about the New Year's Eve. Do you not understand the truth that the customer is God? What's more, does Niuhe without chili sauce have a soul? Don't you understand?
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, hello! Thank you very much for giving us valuable opinions in your busy schedule. We hope that you will understand and correct us for some omissions in the process of serving you. We are very sorry that this stay did not meet your expectations. In response to your question, the hotel will strengthen the service training of hotel staff to prevent this kind of situation from happening again. We always pursue to create a perfect check-in experience for our guests, and sincerely invite you to come again.
Guest User
Superior Double Room
Menginap di Nov 2024
Other
2 ulasan
5.0/5
Outstanding
Diposting pada 11 Des 2024
回到老家,入住這家老牌的五星級酒店。前台人員得知我們是喜事要下聘,安排了好的房號給我們。有特殊要求告知銷售部的徐經理,對方特意去借了小圓桌和紅布給我們去擺東西。退房前還點了中餐廳的紅丸湯,口味很好,酒店的服務都很棒。
Terjemahkan
Tanggapan dari Properti: 非常感恩收到您的五星好評!!聞君有喜,甚是歡欣,願這份喜悦化作倖福的甘泉,滋潤你的每一個角落,讓快樂永遠相伴!小裕將一如既往地保持卓越的入住環境和貼心服務,讓您感受到家一般的温馨。期待着您的再次光臨,祝您生活愉快,充滿喜悦!
xiaqing1313
Superior Room (2 Beds)
Menginap di Des 2024
Couples
25 ulasan
4.5/5
Great
Diposting pada 9 Jan 2025
酒店位置好找,停車方便,房間寬敞,房間乾淨衞生,前台服務非常熱情周到,主動熱情介紹汕頭景點旅遊,就是離小公園有點遠。
Terjemahkan
Tanggapan dari Properti: 謝謝親愛的小主對我們的支持和喜愛,十分感謝您對酒店的細心點評!非常榮幸得知您對酒店服務和房間配套表示滿意,對房間舒適度給予肯定。也請您不要吝惜您的滿分好評哈!我們團隊將會以此為動力,不斷努力,不斷進步,讓每位賓客都能體驗與眾不同的身心享悦!酒店坐落於素有“千年古邑 ”之稱的汕頭市潮陽區,距潮陽城區僅2-3分鐘車程,距汕頭小公園約30分鐘車程,出行也是十分方便的哦!設有多款不同房型、小童遊樂園以及室內ktv等項目,是您休閑度假的理想選擇,我們真誠期待您的再次光臨和體驗。祝您生活愉快!
Chenshimanxing
Superior Room (2 Beds)
Menginap di Nov 2024
Couples
86 ulasan
4.8/5
Amazing
Diposting pada 2 Des 2024
酒店是中規中矩的星級酒店,大堂豪華,服務盡責。介紹説是老酒店,但酒店內設施並不老舊,保養較好。房間適中、舒適。早餐相當豐富!
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,非常感謝您對我們的肯定與支持,您的滿意是我們的動力,一份堅守,一份努力,一份用心,一份收穫,我們最大的收穫是得到您的支持與肯定,期待與您再次相遇!
Guest User
Guestroom - Double Occupancy
Menginap di Jan 2025
Business travelers
5 ulasan
5.0/5
Outstanding
Diposting pada 9 Feb 2025
整個酒店完美五星標準 富麗堂皇 服務態度好
Terjemahkan
Tanggapan dari Properti: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Guestroom - Double Occupancy
Menginap di Des 2024
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 1 Feb 2025
房間寬敞 床也蠻舒服的 服務佳 適合親子和商務
Terjemahkan
Tanggapan dari Properti: 謝謝親愛的小主對我們的支持和喜愛,十分感謝您對酒店的細心點評!非常榮幸得知您對酒店服務和房間配套表示滿意,對房間舒適度給予肯定。我們團隊將會以此為動力,不斷努力,不斷進步,讓每位賓客都能體驗與眾不同的身心享悦!酒店坐落於素有“千年古邑 ”之稱的汕頭市潮陽區,距潮陽城區僅2-3分鐘車程,距汕頭小公園約30分鐘車程,出行也是十分方便的哦!設有多款不同房型、小童遊樂園以及室內ktv等項目,是您休閑度假的理想選擇,我們真誠期待您的再次光臨和體驗。祝您生活愉快!
Guest User
Deluxe Room (2 Beds)
Menginap di Des 2024
Family
7 ulasan
0.5/5
Diposting pada 2 Feb 2025
設施:老舊,二十年前風格 衞生:馬桶都能堵這誰能想得到 環境:反正衹想裹着衣服睡覺,環境也好久 服務:入住拽的像二百五一樣,讓多給個房卡,給的都不能用的,還很舊很破。退房也是全程像欠着他們多少錢一樣。 住這麼多次酒店,這次極其非常不推薦
Terjemahkan
Tanggapan dari Properti: 尊敬的房客,您好!非常感謝您能在百忙之中給我們提出寶貴的意見!非常抱歉此次入住未能達到您的期望。針對您提出的問題,我們已經第一時間將您的意見反饋至相關部門,督促相關部門對員工做批評及相關培訓。給您造成的不便,我們深感歉意!期待您再次選擇小裕家!祝您工作順利,生活愉快!
Guest User
Deluxe Double Room
Menginap di Des 2024
Family
17 ulasan
2.3/5
Diposting pada 31 Jan 2025
酒店應該是房地產開放商開的。幾點特別差的1. 入住的時候,服務生要給拎箱子,我説我們自己來,他就還給我們了,但要給我們去插卡,我説我們自己來,到了房間,反覆各種試,都沒電,後來保潔來説要額外放電卡,想來服務生可能是想要消費。服務太不專業了;2. 房間沒有暖空調,這個天有點涼意,沒有的話 有一點點冷;3. 3樓有個KTV,昨天唱到至少2點多,酒店也不管,打電話給前台,前台説管不了,服務太不專業了!。整體上,硬件雖然還行,服務比品牌就差太多了,結合幾個方面 給打1分。房間1200一晚,在汕頭的潮陽,距離汕頭核心市區近20公里吧。前台服務生硬。 用小孩的話説,3樓K TV 5樓能聽到也是**大了
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您下榻汕頭裕通國際大酒店。非常遺憾沒能給您帶來一晚美好的入住體驗,我們的行李生有培訓要求,需要協助將客人送至房間,很抱歉讓您覺得有些過度服務。給您造成的不便和失望,我們深表歉意。我們會努力在細節上做的更好,我們渴望為您的旅程留下更多美麗的體驗和印象深刻的回憶,我們將用百分的努力換取您十分的滿意,期待與您再次相聚!祝您工作順利,生活愉快!
Guest User
Guestroom - Double Occupancy
Menginap di Jan 2025
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 11 Feb 2025
非常好300住一晚五星級還是很划算的。天氣好的時候窗邊可以曬太陽很舒服,可以看到對面一大片樹林也很養眼。去看鳳崗英歌舞住這裏的非常方便,就是周圍吃的不多
Terjemahkan
Tanggapan dari Properti: 非常感謝您對我們酒店的五星好評!我們團隊非常高興能為您提供優質的服務,讓您有一個愉快的入住體驗。期待未來再次為您提供滿意的服務,歡迎下次再來光臨!祝您生活愉快,工作順利!