Delta Hotels Swansea

Ulasan Delta Hotels Swansea

Delta Hotels Swansea

Maritime Quarter, Castle, SA1 3SS, United KingdomLihat Detail Hotel
Delta Hotels Swansea
Delta Hotels SwanseaDelta Hotels SwanseaDelta Hotels Swansea
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.2/5
Very Good
45 ulasan
Ulasan terverifikasi
Location4.3
Amenities3.8
Service4.3
Cleanliness4.4
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(1)
Friendly staff(11)
Awesome rooms(7)
Awesome stay(6)
Negative reviews(1)
Anonymous User
Deluxe Room With Double Bed
Menginap di Sep 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 27 Okt 2024
Service is good. Hotel staffs are friendly and helpful. Breakfast has good choices. Clean hotel. Easy walk to tesco/town. However, if you’re scared of ghost / supernatural stuffs, just don’t stay on level 3.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Pin
Deluxe Room With Double Bed
Menginap di Feb 2025
Couples
12 ulasan
4.7/5
Amazing
Diposting pada 30 Mar 2025
Good little hotel in great location. Shower was noisy and a bathroom light kept flickering but good breakfast and parking. Overall very happy with our stay.
Susan
Deluxe Room With Double Bed
Menginap di Jan 2025
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 17 Feb 2025
I received a warm welcome from Stas, who checked me in and provided me with information about breakfast, parking, etc. The kind of prompt and efficient service that you want after a long journey. Thank you! The room was beautifully decorated, super clean, and comfortable with the most comfortable bed of any hotel that I have stayed in by a long way!
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
nigel ashley
Deluxe Room With Double Bed
Menginap di Mei 2024
Couples
36 ulasan
3.7/5
Diposting pada 1 Jul 2024
The most irritating thing is it would appear that Noone would realise the positioning of shower gels and so on would impinge on the space for showering. And why do they still have bathtub...
Tanggapan dari Properti: Dear Mr. Ashley,Thank you for taking the time to provide your feedback following your recent stay in one of our Deluxe Rooms. We greatly value your insights as they help us to continuously improve our services and facilities.I apologize for any inconvenience you experienced with the positioning of the shower gels and other amenities in the bathroom. Your comment about these items impinging on the shower space is duly noted. We are always looking for ways to enhance the comfort and convenience of our guests, and your observation will be shared with our housekeeping and maintenance teams to review and address this issue.Regarding the bathtub, we understand that preferences for bathroom features can vary among guests. While some guests appreciate the option of a bathtub, we recognize that others may find a walk-in shower more convenient. We are in the process of evaluating our facilities and considering options that may better cater to diverse preferences.We appreciate your positive ratings for the surroundings, cleanliness, and service. It is our goal to provide an exceptional stay experience, and your constructive feedback is invaluable in helping us achieve this.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Room With Double Bed
Menginap di Feb 2024
Couples
1 ulasan
3.5/5
Diposting pada 17 Mar 2024
We had to upgrade to a king room as the standard double beds are not big enough for two people. The bedding was very uncomfortable and the pillows were just awful - unacceptable when so many good options are available. The room we stayed in was pretty ‘tired’ and there were no plug sockets near the bed to charge phones, which is infuriating.
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. I am sorry to hear that your experience did not meet your expectations, and I appreciate your candid comments as they are crucial in helping us improve.I regret that the standard double bed did not provide the comfort you expected, necessitating an upgrade to a king room. I am also sorry to hear that the bedding and pillows were uncomfortable. Rest assured, we are actively reviewing our bedding options to ensure we provide a more comfortable and restful sleep for our guests.Your observation about the room being 'tired' and lacking convenient plug sockets by the bed is equally concerning. We are currently in the process of evaluating our room amenities and layout to address such issues. In the meantime, we will ensure that any immediate measures that can be taken to improve these aspects are implemented.I apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. We value your feedback and are committed to making the necessary improvements to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Room With Double Bed
Menginap di Feb 2024
Solo travelers
50 ulasan
3.7/5
Diposting pada 6 Mar 2024
Hotel on the beach - courteous reception staff. Rooms are clean. Some rooms do not have safe box - some rooms do not have min fridge. No gym no swimming pool no spa. Basically this is 3 to 3.5 star hotel. I do not know why classified as 4 star hotel. The breakfast is very good. The staff are very friendly and polite. Specially the lovely old lady. There is no salad on breakfast. The cold meat and cheese corner should contain more varieties. There is only one cheese item and for the cold meat only one "ham" item.
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to provide your feedback following your recent stay at Delta Hotels by Marriott Swansea. We appreciate your detailed comments as they help us improve our services and facilities.I am pleased to hear that you found our reception staff courteous and our rooms clean. It is wonderful to know that Lynne Davies made a positive impression on you during breakfast with her friendly and polite demeanor.Regarding your concerns, I apologize for the inconvenience caused by the lack of a safe box and mini fridge in some rooms. We are currently reviewing our room amenities to ensure a more consistent and convenient experience for our guests.We understand your disappointment with the absence of a gym, swimming pool, and spa. While we strive to offer a range of amenities, we recognize the importance of these facilities to our guests and will consider this feedback in our future planning.Your comments about the breakfast variety are noted. We will look into expanding our selection of cold meats and cheeses, as well as adding a salad option, to enhance our guests' dining experience.Thank you for acknowledging the friendliness and politeness of our staff, as well as the quality of our breakfast. We are committed to continuous improvement and your feedback is invaluable in this process.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Bruno Aguiar Jesus
Guest User
Deluxe Room With Double Bed
Menginap di Mar 2024
Solo travelers
4 ulasan
4.5/5
Great
Diposting pada 9 Apr 2024
Decent for the price, trip price was 20% than the member price direct from the hotel.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
LexC
Deluxe Room With Double Bed
Menginap di Mar 2024
Family
16 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2024
Really like the environment of this hotel. The room is big and clean!
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
LC
Deluxe Room With Double Bed
Menginap di Jan 2024
Couples
5 ulasan
5.0/5
Outstanding
Diposting pada 22 Feb 2024
Amazing hotel nice rooms and right on the sea front couldn't ask for more!
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Room With Double Bed
Menginap di Apr 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 25 Mei 2024
Thx for everything ♥️♥️ amazing
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Room With Double Bed
Menginap di Agt 2023
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 13 Sep 2023
Great stay, stayed at extra night to enable me to explore the area further.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Room With Double Bed
Menginap di Mei 2023
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 13 Jun 2023
Food and cleaning of room very good. Closeness to the beach, shopping center and restaurants was enjoyed.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Peter Driscoll
Deluxe Room With Double Bed
Menginap di Des 2023
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 7 Jan 2024
Reception and all staff very nice
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Sammi
Deluxe Room With Double Bed
Menginap di Feb 2023
Family
6 ulasan
4.0/5
Very Good
Diposting pada 16 Mar 2023
Good location near city centre,walking distance to many destinations, service need to be improved, parking location is accessible
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor
Guest User
Deluxe Double Room
Menginap di Jun 2022
Family
4 ulasan
4.0/5
Very Good
Diposting pada 19 Jul 2022
The room is spacious and there is a convenient store nearby.
Tanggapan dari Properti: Dear Guest,Thank you for choosing Delta Hotels by Marriott Swansea for your recent stay. We greatly appreciate you taking the time to share your feedback with us.We are delighted to hear about the aspects of your stay that you enjoyed and are equally grateful for your constructive comments. Guest feedback is invaluable to us as it helps us identify areas for improvement and ensure that we consistently deliver exceptional experiences.Please be assured that your comments have been shared with our team. We are committed to making the necessary adjustments to enhance our services and facilities.We look forward to welcoming you back to Delta Hotels by Marriott Swansea in the near future. Should you have any further suggestions or require assistance, please do not hesitate to contact us.Thank you once again for your feedback and for staying with us.Warm regards,Bruno Aguiar JesusFront Office Supervisor