Intercontinental Hotel & Resorts Hotels in Shanghai

One of the highlights of my trip to Shanghai was the staying at the Intercontinental Hotel in Jingan. Very impressed w the interior decoration, a harmonious fusion of Western and Eastern cultures, invoking a sense of nostalgia of the old Shanghai. All services in the hotel, from the rooms to the lobby, are very professional with attentions to details. We particularly appreciated the staff members at the Registration desk, especially Jasmine and Bobo whose hospitalities were superb, making us feel instantly at home. The food here set a high bar for luxurious dining, surpassing many other five-star hotels. We were lucky to sign up to the complimentary High Tea which offered a colorful selection of pastries and delicious finger food. The legendary breakfast buffet has never disappointed us, including a wide variety of Western and Chinese food, such as traditional Shanghai snacks, wantons and noodles. We had such a great time in this hotel and are looking forward to coming back to it in the near future!

InterContinental Shanghai Wonderland is a fantastic choice for a peaceful and relaxing getaway. The fresh air and nearby parks create a perfect atmosphere for unwinding, and the Wonder City Amusement Park, just a 5-minute walk away, adds an extra touch of fun to the experience. The hotel offers a delicious buffet, a great pool, and a well-equipped gym. Unfortunately, we didn’t have time to visit the spa, which means we’ll have to come back again! A huge thank you to Sofiia, Seven, Vincent, and Alisa for their outstanding service—they answered all of our questions and made our stay as comfortable as possible, prepared a room with an amazing view for us. Special thanks to Bambi and Cora for preparing delicious complimentary desserts for us. Also, a big shoutout to Amiya, who helped organize room service late at night—super convenient! I also really enjoyed The Cliff Show, and I appreciate Sofiia reminding us about it by sending a helpful notice. The staff is available 24/7 and speaks English, Russian, and Korean, which made communication effortless. I’ll definitely be coming back!

Receptionist Miss Yan and Mr Hu provided us with excellent service . We have no doubt to come back again and introduce to our friends

We had a good experience. Location is good and the morning breakfast buffet is quite nice. They have a great staff. Would definitely like to mention the young intern Jerry, such a hardworking and a joyful boy. Be it midnight or during the day would always help out with a bright smile. The rooms are decent but could provide more amenities as per the charges. I stayed there for 3 nights. It was a pleasant experience.

Our family’s New Year stay at the Shanghai InterContinental Hotel was unforgettable. The spacious rooms and festive touches made it truly special. The breakfast buffet was outstanding, offering a wide range of delicious options for every taste. Clean 5/5. Its central location made exploring Shanghai easy, yet the hotel itself was a perfect retreat. The only downside was being asked to pay to heat up food, which felt unnecessary regardless of the amount. However, this didn’t overshadow the overall experience. For a luxurious and family-friendly holiday, this hotel is an excellent choice.

I stayed at this hotel in June 2024, before the hot summer, with my parents (in their 60s) and my daughter (below 10). This place is quieter than city districts. InterContinental never disappoints. The hotel room we stayed was spacious and clean, the surroundings were nicely decorated with beautiful greeneries 🌳, flowers🌷, fountains ⛲️ and ancient buildings 🏯. My family rented the family bike from the hotel at RMB100 to cycle around the hotel. We took plenty of nice photos!

Great hotel. Big spacious room. As others have said, the cooling doesn't work great (pretty much no hotel I've been at in China gets rooms cold during winter, but I could get the temp to 23 degrees). Big TV, comfortable chair. There is a nice looking sound system, but I couldn't figure it out. Nice big bathtub. I found the Liquor Town bar my last night. Great pub... Reasonably priced drinks... Except for a can of soda water (48rmb). Not even special soda water. A cozy little place though... Just avoid the soda water. There are 2 little grassy areas in the hotel compound. Very nice. The indoor swimming pool looked nice, but I didn't go swimming this time. The gym also looked good. Room service... The food was good... But ordering was a pain. They have a qr code to scan to order.... But it didn't have the full menu and had items that were not on the menu. If you want to order room service. You have to call customer service, tell them you want to order. Then you hang up and room service calls you back... Sometimes you could tell them the food, other times you had to give the foods number.... I hope they come up with a unified way to order. Not many stores nearby, so if you need something, gotta use eleme or meituan. Patrick at the front desk was helpful! And unlike a lot of hotel staff members these days at other hotels, he did not ask for me to mention him or anything, which is great. Very close to the river park. That's the biggest bonus. I walked to the Mercedes Benz Arena along the river front. Anyway, I had a great stay and will definitely go back. Perfect for a little staycation.