Name: InterContinental Hotels SHENZHEN WECC by IHG (Snow World)
Address: Shenzhen, China
Rating: 9.7

China

Shanghai

Uni Emirat Arab

Dubai

Shenzhen

Jepang

Tokyo

Qatar

Doha

Arab Saudi

Madinah

Salah satu momen terbaik perjalanan saya ke Shanghai adalah menginap di Hotel Intercontinental di Jingan. Sangat terkesan dengan dekorasi interiornya, perpaduan harmonis antara budaya Barat dan Timur, yang membangkitkan rasa nostalgia Shanghai tempo dulu.

Semua layanan di hotel, dari kamar hingga lobi, sangat profesional dan memperhatikan detail. Kami sangat menghargai staf di meja pendaftaran, terutama Jasmine dan Bobo yang sangat ramah, membuat kami langsung merasa seperti di rumah sendiri.

Makanan di sini menetapkan standar tinggi untuk bersantap mewah, melampaui banyak hotel bintang lima lainnya. Kami beruntung bisa menikmati High Tea gratis yang menawarkan pilihan kue kering berwarna-warni dan makanan ringan yang lezat. Prasmanan sarapan legendaris tidak pernah mengecewakan kami, termasuk berbagai macam makanan Barat dan Cina, seperti camilan tradisional Shanghai, wonton, dan mi. Kami sangat bersenang-senang di hotel ini dan berharap dapat kembali lagi dalam waktu dekat!

Pengalaman menginap yang luar biasa, menyenangkan, dan tak terlupakan lagi di hotel yang benar-benar seperti negeri dongeng ini. Ini adalah kali kedua saya menginap di sini dan seperti biasa, dari awal hingga akhir, semuanya benar-benar luar biasa. Semua staf yang kami temui ramah dan memiliki layanan pelanggan yang sangat baik. Pujian khusus untuk orang-orang berikut yang senyum ceria dan kehadiran ramahnya benar-benar membuat hotel ini terasa seperti rumah — Amara, Vincent, Grace, dan Ava dari resepsionis serta Xiao He dan Han Lei dari bagian fotografi.

Akan kembali lagi di bulan April!

Ini hotel yang hampir berusia 30 tahun. Saya sempat khawatir karena sudah tua, tapi ternyata tidak terawat dengan baik. Resepsionis wanita di meja depan menaikkan tipe kamar. Seharusnya kamarnya direnovasi. Secara keseluruhan, hotel ini sangat bersih. Seluruh bangunannya terasa seperti Shanghai kuno. Semua staf sangat antusias. Ada seorang pria bertopi di pintu, yang seharusnya manajer, dengan aksen Shanghai yang kental. Mobil yang kami pesan pergi ke tempat yang salah. Dia membawa kami mencari mobil di bawah terik matahari sambil mengomel. Dia sangat ramah dan bertanggung jawab. Roti goreng untuk sarapan sangat lezat. Udang karang di prasmanan makan malamnya lezat, dan Haagen-Dazs-nya benar-benar Haagen-Dazs. Saat check-out, pihak hotel juga memberi kami buah untuk dimakan dalam perjalanan. Secara keseluruhan, hotel ini sangat bagus.

Kamarnya sangat bersih dan selimutnya sangat nyaman. Lingkungan hotelnya bagus! Juga nyaman untuk mengunjungi Sun Moonlight dan Xintiandi di dekatnya, cukup berjalan kaki. Saya pikir ini akan menjadi hotel khusus keluarga kami di Shanghai di masa depan. Yang penting pelayannya sangat berpengalaman dan fleksibel. Manajer bar lobi sangat baik dan staf pramutamu juga sangat bertanggung jawab dan fleksibel.

Nona Lin di meja depan sangat ramah dan menangani masalah dengan sangat teliti dan penuh pertimbangan. Carrie juga sangat baik.

Kelebihan:
- sarapan Swedia yang sangat enak, masakan berbeda, jus segar, buah-buahan, roti gulung, dll.
- spa yang sangat nyaman dengan beberapa kolam (hangat dan dingin). Setiap ruang ganti memiliki sauna dan hammam
- tempat tidur yang sangat nyaman, pilihan 5 jenis bantal, kamar besar dan kemampuan untuk memilih pemandangan sungai dan kota, kamar mandi dan shower, stasiun kerja dengan adaptor internet)
- banyak aksesoris di kamar (jubah, teh, kopi, ketel, setrika, pengering rambut, papan setrika
- wifi berfungsi dengan baik dibandingkan dengan hotel lain

Minus:
- lokasi ke metro, ke tempat wisata. Jika Anda bosan pergi ke tempat wisata selama 3+ hari

In general service was ok however restaurant staff either no understanding if English or just ignored customer.

3 mornings out of 4 the coffee order was forgotten and other requests did not materialise .

Hotel location difficult if trying to arrange local taxi - very few taxi’s to be found

Excellent modern hotel. The lobby is modern and quiet. Very welcoming staff from the bell hop to the check in. The room was a bit small but very well appointed. The floor to ceiling glass with great views of the marina made up for the small room. The bathroom was very clean and great water pressure.
Breakfast was excellent with lots of options for every taste. 
Highly recommended to explore the marina. Take a cruise, or go shopping or dining right at the footsteps of the hotel.
Will stay here again...

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

From pre-arrival coordination through the entirety of our three-day stay at the InterContinental, Lcey provided exceptional, personalized service that truly defined our experience. Her proactive communication ensured a seamless check-in, and her vibrant, positive energy was a constant throughout our visit. Lcey embodies the pinnacle of hospitality—her attention to detail, warm professionalism, and genuine care made us feel not just accommodated, but genuinely valued. She is a tremendous asset to your team and the primary reason we look forward to returning.

Although the resort was extremely pricy, the upgrade from the suite to the terrace absolutely blew our minds! The expansive water view from the terrace is unbelievable! The room was clean and the cleaning staff was extremely accommodating, as was reception. The only concern is an issue where some guests were smoking nearby our room (and even in the hallway) and the smoke was billowing into our room even with our door closed! We wish they would have investigated the issue instead of simply sending a cleaner to spray deodorizer in our space because I suffer from allergies. Other than that, there were no major issues. Also, the buffet was delightful and varied! We would be happy to return to the resort. The gym, indoor and outdoor pools, and the beach were excellent, too!

Berkat kartu keanggotaan platinum saya, saya mendapat upgrade kamar gratis. Aku sangat bahagia! Seperti yang diharapkan, ini adalah jaringan toko global, dan manfaat keanggotaan dapat dinikmati di seluruh dunia. Fasilitasnya sangat baru dan didekorasi dengan baik, dekat bandara tetapi tidak ada suara sama sekali di dalam kamar. Sayangnya saya hanya bisa istirahat sejenak selama satu hari dalam perjalanan bisnis. Prasmanannya sangat kaya, karena bos hanya bisa menahan diri untuk makan lebih sedikit. Saya akan dengan senang hati membawa keluarga saya ke sini lain kali🥳 dan saya juga akan senang makan! Pengalaman yang luar biasa.

InterContinental

Columbus

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