Ulasan Rezen Select Shanghai Pudong International Airport Tourism and Resorts Zone

Tanggapan dari Properti: 尊敬的客人，感謝您選擇麗呈睿軒酒店，非常榮幸能為您服務，非常感謝您的認可！我們會繼續秉持用心服務，讓您在我們酒店感受到家的温暖。

Tanggapan dari Properti: Thank you for your positive review! We're thrilled you enjoyed your stay and look forward to welcoming you back.

Tanggapan dari Properti: Thank you for your good comments, which is the greatest encouragement to us. We look forward to your next stay!

Tanggapan dari Properti: Thank you for choosing our hotel. It is our honor to serve you. Thank you for your valuable opinions. We have solved the problem and look forward to your next stay to supervise our services again.

Tanggapan dari Properti: 很抱歉，當時我們的安保休班，另一位已經下班休息了，我們前台工作人員也不知道鑰匙在哪，後來您催我們，我們前台也很着急，最後讓阿姨拿着鑰匙一個個的試的

Tanggapan dari Properti: Dear guest, we are very sorry to bring you such a bad stay experience. We feel deeply guilty. We have recorded in detail and attached great importance to the problems you reported, such as the windows cannot be closed, the sound insulation is poor, the facilities are outdated, and the room change process is delayed. These problems reflect our serious deficiencies in room maintenance and service efficiency. We will immediately rectify them - strengthen facility inspection and maintenance, optimize service processes, and do our best to avoid similar situations from happening again. We apologize again for the trouble caused to you, and hope to have the opportunity to provide you with quality service again in the future to make up for this regret. We look forward to your visit again to witness our improvements.

Tanggapan dari Properti: Dear guests, hello! I'm really sorry that I couldn't bring you a satisfactory stay experience. The hotel replaced the management team in February 2025, and the service staff were all replaced and trained. Because it is located in the two business districts of Pudong Airport and Shanghai Disney, our hotel has free airport pick-up and Disney services, delicious breakfast and self-service laundry services, etc. Some of our hotel rooms are already being upgraded and renovated, and we will continue to optimize the facilities and services in the future. We need to invite relatives and friends to try sleeping and test the rooms, just to give you and other guests a better stay experience, just to give you a new feeling. All colleagues of the Regent Hotel sincerely and warmly welcome you to call again for inspection. Finally, I hope you wake up every day with sunshine and beauty. At the same time, I also wish you all the best, peace and joy, and family happiness!

Tanggapan dari Properti: Dear guests, thank you for choosing Regent Suites Hotel. It is a great honor to serve you and thank you for your recognition! We will continue to serve with heart and let you feel the warmth of home in our hotel.

Tanggapan dari Properti: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.

Tanggapan dari Properti: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.

Tanggapan dari Properti: Thank you for your careful review! You must be a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we pay special attention to everything you do during your stay. This is the most sincere gift from every staff of the Regent Hotel. Here, we will continue to welcome you with a cordial smile. Thank you.

Tanggapan dari Properti: Dear guest, we have received your complaint and we are deeply sorry for it. Your feedback is very important to us. We will verify the situation as soon as possible and take measures to solve the problem to ensure better service and ensure that similar situations do not happen again.

Tanggapan dari Properti: Hello, dear guests! We are really sorry that we could not bring you a satisfactory stay experience. The hotel replaced its management team in February 2025, and all service staff were replaced and trained. Because it is located in the two business districts of Pudong Airport and Shanghai Disney, our hotel provides free airport pick-up and Disney services, delicious breakfast and self-service laundry services, etc. Some of our hotel rooms are already being upgraded and renovated, and we will continue to optimize facilities and services in the future. We also need to invite relatives and friends to try sleeping and test various aspects of the room, just to give you and other guests a better stay experience, just to give you a brand new feeling. All colleagues at the Richmond Hotel sincerely and warmly welcome you to call again for inspection. Finally, I hope you wake up every day with sunshine and beauty. At the same time, I also wish you all the best, peace and joy, and family happiness!

Tanggapan dari Properti: Dear guest: Hello! Thank you for your favor and love for our hotel! Your 5-point praise is the best affirmation and encouragement for our service. We will continue to uphold the service concept of working hard and serving attentively. We look forward to your visit again to review our progress! Wish you: well! !