Hotel Club Uappala Sestriere

the toilet had a cigarette bud in it on the second day there was ash was everywhere I said to the cleaner not to smoke and i saw the same one smoking in my room the next day would not go back. if you do go here eat out as much as you can. and do not eat the.

what should I start with? I got food poisoning on the first night so I had to have bread for the rest of the trip. The cleaners smoked 6million times a day and never cleaned anyway. Only 2 lifts so we had to take the stairs most of the time. This hotel sucks I do not recommend

Came with school. Hotel overall was a mostly fine - looked nice from the outside but the lifts didn't work and the staircase was very unclean - but the buffet has given me pinworms. I now have worms because of this hotel. Everything else was mostly just quite average/below average.

The food was absolutely amazing. Rooms were awful, so small, hair everywhere. If you had a 4 person room,with two doubles, you wouldn't even be able to open the balcony door, without completely folding up the beds. WiFi is quite slow, but is expected in such a big hotel. The lifts were so slow. If you accidentally left your room without the key, you would have to go down to reception to get a spare key, which they weren't happy at all about. The staff were kind and spoke good English. Stairways absolutely stinking, Cleaners smoked constantly. Cigarette butts everywhere, some sort of brown liquid mixed with cigarettes, that from previous reviews has been there for quite some time. Short walk from the slopes, but had to go up and down some awful stairs. Went with my school so don't really know if this applies to everybody, No lockers, so had to keep poles, hats and boots upstairs in our rooms which wasn't very easy, when the lifts were so slow. There were 7 floors in each tower and 9 rooms in each but only 2 lifts. when you are all coming back from, dinner, skiing, entertainment so not very ideal. Don't think this should be a 3 star hotel

Negative - Ugly hotel, full of school parties, with a cheap all inclusive feel, charge you to store skis if you didn't rent them there. Positive - Good value, rooms not bad, decent coffee, free parking and very good location.

Hotel is set up well for school groups, however it is desperately in need of a revamp and some new staff. Buffet food was good enough with plenty of choice, although the same most days. Beds were ok, although several bunks missing struts and a fair amount of broken plugs and damage in rooms. Walls very thin and could hear everything through them. Some spooky parts to the hotel like the “disco room” which looks totally abandoned and not used as a junk store- probs should lock some areas no used! Cleaners propped doors open with towels and then left them open when they left. Our group had €20 taken from a room and balcony door left wide open having smoked 2x cigarettes on it. Hotel denied this was the cleaners despite us seeing them smoking elsewhere in hotel. Key bowl system for school groups on reception is not secure or safe- reception staff don’t know who’s from what school, so you could help yourself to whoever’s keys you wanted! Our school was sharing with another- utterly ridiculous! Ski fit could do with replacing the awful woman down there. She was rude, arrogant and seemed to take pleasure in upsetting children and other hotel guests. Skis were old, battered, blunt and broken. Poles and bindings were also needing replacing. Ski store rooms were not secure and too easy for other groups to help themselves to our kit. Location to slopes was fine and could be a great hotel with some money thrown at it and some new staff.