Limehome Den Haag Keizerstraat

Had an amazing time on our vacation - the hotel and room itself were beautiful and in a great location. It’s sad because if the customer service was good I would give this stay a 5/5! The issue was the communication with the Limehome company. No one was on site other than the cleaners, which is not a problem, but means all communications are through WhatsApp(also not inherently a problem). I had a few issues and when I reached out it was a new person every time with templates response that had no idea who I was or where I was staying, even though my booking reference info was already provided in that exact thread. First, I messaged multiple times asking if it was ok to come a bit early to drop the bag and walk around. That was not possible, but they assured me my room would be ready at 3pm and it was not so I sat outside the door for 30 mins waiting for it to be cleaned. The stay itself was great but the next day I went for a morning walk at 9am, my entry codes stopped working so I was then again locked outside for another 30 mins -imagine if I was trying to catch a flight?!(I’ve seen others post about this) then I reached out to tell them and they asked me twice for my reservation details again! Quite disorganized and left a bad taste for an otherwise perfect hotel, location and stay. I hope you can take this feedback and improve your guest communications because I’ve stayed at other similar places that do it so well and you don’t even notice that no employees are on site

I had a wonderful stay in Limehome it’s very clean and beautiful decorated. The location is perfect next to the city. I enjoyed the whole weekend.

Gute Lage. Super Ausstattung. In der Nähe ist alles was man braucht. Die Innenstadt war auch leicht mit Tram und Bus zu erreichen.

Das Konzept von limehome ist super. Unser Zimmer war ganz oben, daher auch sehr ruhig. Das Bett fanden wir sehr bequem. Leider war das dreckige Geschirr der Gäste vor uns noch in der Spülmaschine.

Zusatzkosten fürs Pakren 200€ für 5 Tage Zimmer 001 vollkommen okay. Seher hellhörig und an manchen Stellen nicht super sauber, aber okay. Im Bad konnten die Nachbarn beim duschen zusehen, da der Sichtschutz ungenügend ist. Restaurants in der Gegend sehr teuer. Öffis und Einkaufsmöglichkeiten direkt vor der Tür. 5 Minuten Fußweg zum Strand.

Prima hotel. Schoon en compleet. Met 3 personen geslapen 1 x 2 persoonsbed 1x 2 persoonsbedbank. Wel erg warm😊, geen airco. Wel gehorig: bovenburen en meeuwen(raam open gezet ivm warmte). Het water in de wasbak van de douche wil niet goed weg..

Super goed te bereiken met de tram, ook de ligging is super! Je bent zo op het strand. Verder was de kamer super schoon en zag er hartstikke mooi uit!

Prettig verblijf. Alleen jammer dat na de eerste dag de wifi het niet meer deed en dat op de laatste dag er geen warm water was.

Wat een fijne kamer en mooi ingericht. De kamer was schoon en alles was aanwezig. De accomodaties ligt in een gezellige straat op slechts 500 meter van zee en tram en bushalte en winkels op 50 meter. Ideaal voor een weekje Den Haag.