Verified traveler
11 Februari 2024
Great location but lacked level of service and expectations given their location and cost. Very little amenities offered- bar was open at 4pm and other than the overpriced snacks, there wasn’t another food option on sight. Given the proximity, a guide would have been helpful for nearby places or recommendations.
Our room was clean but the door to the bathroom was broken -off track and later noticed we had a used disposable coffee cup. Housekeeping came one day and only left towels and two waters- no additional cups or tissues replaced that were gone. Also, you didn’t need a key into the pool, but you did when you left which was very confusing and learned the hard way! Not upset but disappointed slightly on those few things based on Aloft stays elsewhere. Otherwise the staff was nice and friendly
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