As our 5th time in Santorini, I knew the location of this hotel would be great. And it was exactly that!
The hotel itself is decent value for money for the location, but next time I think we would pay a little more and head to one of our previous hotels (most likely Anastasis Apartments, just down the road from above blue).
Pros:
-location
-Room size
-Private Hot Tub Temperature was spot on
-Views
Cons:
-Service was very transactional, and didnt stand out like the fantastic hospitality we are used to in Santorini
-Hotel main areas are pretty tired and dated
-Room itself was nice, but could do with a deep clean and paint touch ups, particulalry around hot tub and bathroom
-Main pool was very cold and looked like it needed a good scrub or re-paint.
-We checked in early and was told earliest we could get into the room was 3pm. The receptionist advised that ******* was wrong and the check in time is 1500, not 1400 as shown on website. (However, she did subsequently bring forward the time and got us in 'Early' at 1415)
-When I enquired about ******* Gold room upgrade availability, the receptionist nearly fell off her chair! She advised that they dont do that sort of thing during peak season (September?)
-The free bottle of wine was 35cl and warm. Not that it got any nicer after chilled!
Overall this hotel would impress many, but after seeing the calibre of several other hotels, and the normal service levels in Santorini, Above Blue Suites left us a little dissappointed.
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