Ulasan Silken Atlántida Santa Cruz

The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day. We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year. This experience has left us disappointed, and we cannot recommend this hotel to others.

Todo muy bien ! Excelente servicio! Todo muy limpio y agradable

El sitio está bien ubicado ,pero la limpieza es un poco deficiente la vd

住在北部去南部平均開車需要40分鐘～1個小時左右. 周邊設施完善有大型的商場還有超市非常方便. 卧室算是可以接受就是地面看上去比較舊但是踩個拖鞋就好. 有浴缸這個我表示非常好評. 停車在旅館的停車場是一天15不過如果不想付也可以在馬路上找一個車位就是比較麻煩. 還有旅館的停車場非常非常非常難找建議提前聯繫讓工作人員給你們發一個照片

Hotel muy bien situado y el personal muy amable y atento.

Muy buenas isntalaciones la cama magnifica y la habitacin bastante amplia.

Excelente y en una zona muy cómoda y bonita para visitar Santa Cruz.

還不錯，就是有的時候房間比較緊張