Marbella Lane Duplex San Jose

This place is awesome because right across the street is a convenience store and a taco stand!

This was the second year staying at this property and it continues to impress!

This property is mis-represented. It stated clearly that it slept 8- I have screen shots to prove it. They also confirmed how many guests would be staying and I told them 8. Then when we arrived they had 2 queen beds and 2 twin beds- enough beds for 6. We thought maybe the couch was a pull out couch, but it was not. When I contacted them thinking there was a mistake the only response we got was "Unfortunately our local team did not provide extra beds. Please kindly inform your guests to share beds with the other so that it will accommodate 8 guests in total." Hard to do when there are queen beds and not King beds. Very disappointing all the way around. Very limited on kitchen supplies and the dishwasher is a counter washer that has to hook up to the sink. There were no instructions on how to opperate, yet they wanted you to wash the dishes.

Nice, clean house in San Jose. The bedsheets smelled fresh. The rooms are tidy & clean. It was a comfortable stay. A minor negative thing was the dishwasher is so tiny & doesn't seem to work well. We had to rewash the dishes & handwashed the dishes the rest of our stay. Another hiccups was that I booked duplex X on *******, but when I came and entered in the code, I couldn't open the door. There were some noises in the house (ie unit X was occupied) so I checked the email from Marbella & the location address was for unit Y. I called the company & was told that X was occupied, and, on their end, the reservation was for Y & to check with *******. Previously I contacted ******* asking about another issue that didn't go anywhere, so I didn't even bother. I'm on vacation and the last thing I want to do is to call around& wait on hold & nothing come of it. Besides this issue, the communication was good & prompted with Marbella.

The place only have 1 set of towels. I have to wash every day The stair steps is inconvenient because I am handicapped. The garden needs to be maintained- has a lot of ****s. Otherwise it’s a happy place.

It is a clean place and have three neat rooms