The Hotel is very nice and the rooms were clean. Unfortunately the hot water wasn’t working in our original room. I took a Luke warm shower. Maintenance was called and turns out the shower handle was broken. They switched us to another room and we had to pack up everything we had already unpacked and move it all ourselves. By the time we got to the second room it was to late for my husband to take a shower because we had to go to dinner and a show.
We had checked it at 3 so we had plenty of time to relax and enjoy the room but it was pretty stressful.
The Hotel is really nice and the staff was great. The shampoo, conditioner, soap, and body lotion that was provided was awesome and smelled great.
The bed was firm but comfortable and the pillows were amazing.
Overall I’d stay here again when I have events to attend in San Jose but I’ll definitely check to make sure everything is in working order before we unpack.
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