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Ulasan Tamu tentang Grand Honor Hotel
9.4/10
Outstanding
1713 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1713)
Positive reviews(1670)
Reviews with photos/video(317)
Large rooms(139)
Friendly front desk staff(107)
Tasty restaurant(104)
Convenient parking(89)
Well decorated(51)
Delicious buffet(50)
Luxurious(25)
Tasty dinner(17)
Negative reviews(43)
Anonymous User
Panoramic Double Room
Check-in Feb 2024
Business travelers
8 ulasan
7.0/10
Diposting pada 5 Mar 2024
Claimed to be an international hotel but unable to procees payment using international Visa credit card. Improvement needed.
Tanggapan dari Properti: Welcome to Grand Honor International Hotel.Thank you for your insightful feedback on us. We deeply apologize and regret for your unpleasant experience during your stay.The hotel management attaches great importance to the opinions of every guest, and we will further improve and enhance our facilities and services.We sincerely look forward to your next visit.
Guee
Deluxe Room (2 Beds)
Check-in Sep 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 5 Jan 2025
Location is good and room is clean
Tanggapan dari Properti: Dear guests: Thank you very much for taking your precious time to share your stay experience with us. We are glad that the environment, hygiene and service of our hotel can satisfy you. We will continue to work hard to live up to your five-star praise. Looking forward to your next visit! Wish you a happy life!
WEI CHING
Deluxe Room (2 Beds)
Check-in Jul 2023
Business travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 31 Agt 2023
Service is good. Room is big.
Tanggapan dari Properti: Dear Guests: This is a very sincere thank you from Grand Honor Hotel. We are very pleased to see your recognition of the hotel. Your recognition is very important to us and encourages us to work even harder, our aim is to make every guest get a better pleasant stay。We sincerely hope that Grand Honor Hotel will be your first choice for staying in Ruijin. Thank you again for your comments and look forward to your coming again! Have a nice Day !
Guest User
Deluxe Room (2 Beds)
Check-in Des 2024
Family
31 ulasan
10.0/10
Outstanding
Diposting pada 24 Jan 2025
The location of the hotel is very friendly to self-driving tours. It is only ten kilometers away from the highway exit. The hotel is elegantly decorated, giving it the feel of a five-star hotel. The rooms are spacious, well-planned, and separated into dry and wet areas. The bedding was clean and comfortable, and the family of three slept well. Breakfast is on the top floor, with a rich variety of dishes, and they are constantly being added, with sufficient supply, and the beef noodles taste amazing. The front desk service was warm and considerate. Seeing our family of three, they gave us a free breakfast👍🏻
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Honor Family: Hello! What makes Xiaoyu happiest is receiving the news that his family has a good time in Rongyu. Every time this happens, warm and bright flowers bloom in Xiaoyu's heart. With the trust, support and encouragement of your family, Xiaoyu will live up to expectations, work hard and make progress in the days to come to create a warmer and more pleasant atmosphere for every honor journey of yours. Thank you again for your recognition of us and wish you a happy life! I wish you a happy new year in advance!
Anonymous User
Deluxe Suite
Check-in Des 2024
Family
1 ulasan
1.7/10
Diposting pada 23 Jan 2025
The room facilities are nice. But there was garbage with hair in the bathroom after entering the door! ! ! ! Pretty disgusting 🤢! ! ! ! ! ! The hygiene in the breakfast room is very poor. The auntie who cooks noodles does not wear a mask and speaks to the stewed soup. I dined with my child. The child had a normal appetite in the morning, so I asked for a takeaway. The waiter's attitude was very bad! It’s okay if you can’t take away the food, but don’t be prejudiced and scold others with a stern face! The uneaten buns and steamed buns on the table and those in the steamer are recycled and reused! ! ! ! There are no hygiene measures during the entire process. The operation is done without gloves and the bread and buns are eaten directly with hands! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Please accept our warmest regards from the Honor International Hotel Ruijin. We are deeply sorry for the situation you encountered during your stay at our hotel. We recommend that you call the hotel's guest service center to report the situation to us and we will do our best to help you resolve the issue. We have fed back your comments to the relevant departments and are following up on the investigation and coordination. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We sincerely hope that our sincerity will welcome you to visit again.
Laochendecheshenghuo
Deluxe Room (2 Beds)
Check-in Des 2024
Family
29 ulasan
6.0/10
Diposting pada 23 Jan 2025
Advantages: 1. The appearance and environment are good, one of the best in Ruijin, and there is no problem with the appearance. 2. There are Tesla supercharging and Teladian charging stations in the hotel parking lot, which are very friendly to trams. 3. The breakfast is quite rich, and the rooftop restaurant has a 360-degree view (not much view) Disadvantages: 1. The facilities in the room are very ordinary, and the daily consumables are at the level of a fast hotel, which is not up to the 5-star standard (it claims to be 5-star) 2. The air conditioner can only blow hot air. The indoor temperature is 35 degrees and it can't be cooled down. I called the front desk and they said that it is a centralized heating system and you can only choose to turn it on or off. If it is hot, turn off the heating or provide an electric fan... 3. TV remote control The device can be turned on, but the buttons do not respond. It is completely useless.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for choosing to stay at Ruijin Honor International Hotel! It's a great pleasure to serve you. At the same time, thank you for your valuable suggestions. We are fully aware that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. The entire hotel staff is looking forward to your stay again!
Guest User
Deluxe Room (2 Beds)
Check-in Des 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 22 Jan 2025
The hotel front desk staff is friendly and helpful, the overall hygiene is clean and tidy, the room is warm and spacious, the hotel is in a great location, not far from the red scenic area, the room price is also very affordable, and the cost performance is very high! The breakfast is rich in variety and the restaurant on the 20th floor has a beautiful environment. Next time I pass by Ruijin, I will choose Honor [strong] [strong]
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your careful review! The service is good because there are guests like you who are always paying attention to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we will pay special attention to everything during your stay. We will pay special attention to everything during your stay. We will pay special attention to everything during your stay. We will pay special attention to everything during your stay. The smile welcomes you to come again! Thanks!
Mushaoai
Deluxe Room (2 Beds)
Check-in Des 2024
Family
23 ulasan
8.0/10
Very Good
Diposting pada 19 Jan 2025
It is the best hotel in Ruijin. The facilities are aging a bit fast. When I stayed here two years ago, it felt quite new. The toilet is equipped with a disposable gasket, which is considerate. There was nothing to eat in the buffet, and the breakfast was just average, with not many varieties. There is a charging parking space downstairs, so it is quite convenient to drive a new energy vehicle.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are sorry to see from your comments that your stay did not meet your expectations and we apologize for the inconvenience caused to you. The hotel management attaches great importance to this and has conducted serious investigation and timely rectification. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!
Xinerlily
Deluxe Room (2 Beds)
Check-in Des 2024
Family
21 ulasan
10.0/10
Outstanding
Diposting pada 22 Jan 2025
Facilities: OK
Hygiene: in place
Environment: Luxurious
Service: Very good
Choose this hotel when you arrive in Ruijin. Free room upgrade. But the scenery is just average [breaks into laughter]
The front desk clerk's service attitude is quite good...
The room is spacious and well-proportioned. The cleaning is in place, the bed is comfortable to sleep on, and the sheets are clean! I didn't prepare slippers and toiletries for the children, but I called and they were delivered in time.
The breakfast provided was average in taste, but the advantage might be the 360° view.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Welcome to Ruijin Honor International Hotel! There is always unexpected warmth on the journey. Here, satisfaction is just an expectation, and being moved and surprised is what we are always pursuing. Thank you for your comments, and we hope to always be with you.
Guest User
Deluxe Room (2 Beds)
Check-in Nov 2024
Business travelers
15 ulasan
10.0/10
Outstanding
Diposting pada 19 Des 2024
The room is spacious, the environment is clean and hygienic, and the service staff has a very good attitude
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Deluxe Double Room
Check-in Nov 2024
Booked for others
8 ulasan
1.0/10
Diposting pada 16 Des 2024
Booked for a friend and said that the stay was not pleasant. The front desk service attitude was poor. Check-in was slow. There were no paper towels in the room. The hygiene was not good. It was toxic. It was not worth the price. Ah Xi Bar. I advise you not to fall into this trap.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for staying at Ruijin Honor International Hotel and leaving us a review. We are deeply sorry for any unsatisfactory problems you encountered during this period. We are very sorry to bring you a bad check-in experience. The hotel has recently hired some new employees, and the check-in speed may be slower than that of the old employees. We also hope that you can be more tolerant and understanding to our new colleagues. What to say to you The service attitude is poor. Could you tell us what happened? In order to provide targeted training to our employees. As for the paper towels in the room, the hotel rooms are equipped with paper towels in the bathroom, sink, and desk. If you are finished using them, you can notify the floor to deliver them to the room. Our room hygiene is also carefully cleaned, self-inspected and managed by each aunt. After checking these procedures, it will be opened for guests to use. We must improve our quality as soon as possible and improve our shortcomings. Only with your criticism and correction can we do better. We look forward to your visit again.
Shuguang
Deluxe Room (2 Beds)
Check-in Apr 2024
Business travelers
184 ulasan
10.0/10
Outstanding
Diposting pada 12 Mei 2024
The hotel environment is very good, the hardware facilities are of high standard, and the rooms are comfortable. The service attitude of the front desk and room service staff is very good! I will still choose it next time I arrive in Ruijin.
Super cost-effective!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time!
chanelwenya
Executive Panoramic Queen Room
Check-in Mar 2024
Solo travelers
9 ulasan
10.0/10
Outstanding
Diposting pada 30 Apr 2024
The hotel is very clean and the hardware facilities are very complete. The front desk lady is also very cute. She will call in advance to ask what kind of room you like and then adjust it. The breakfast is still a little lacking compared to large chain five-star hotels, but it is definitely filling.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your comments. Your words sometimes encourage us and sometimes remind us. We feel happy but also a little pressure. We are glad that you can give us such a fair evaluation after your stay. Although we feel a little pressure in our hearts for the questions you raised, it is also a spur to our work. Thank you again for your evaluation. We will deal with some problems in our work as soon as possible. Our progress still needs your witness. We look forward to your next stay.
Guest User
Deluxe Room (2 Beds)
Check-in Mar 2024
Family
22 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2024
Very good hotel, clean, good service, new and clean rooms. Breakfast is OK, with both Chinese and Western styles. The revolving restaurant on the 20th floor overlooks the whole Ruijin. The problem is the water in the room. It seems to have a soil smell when brushing teeth and rinsing mouth, but it is not serious, maybe it is a personal feeling. Recommended to stay.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you. We have fed back your feedback to the engineering department for follow-up. I wish you a happy life!
Lansanlaoren
Deluxe Room (2 Beds)
Check-in Mar 2024
Other
54 ulasan
10.0/10
Outstanding
Diposting pada 24 Apr 2024
The room is clean and bright, the facilities are uniquely designed, and the service is thoughtful. Standing on the 22nd floor of Yunding, you can overlook the entire Ruijin city.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you for choosing to stay at Ruijin Honor International Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. Thank you for your recognition of the hotel's services and look forward to your and your family's stay again.