Ulasan Maalot Roma - Small Luxury Hotels of The World

When I arrived it was 8am and our check in time was 3pm. The let us early check in without any extras. The location is perfect, house keeping is perfect, the people working at the hotel are the best on all my hotels experience. Well done and keep this level of service.

The room is very inspiring in design, the location is great, and the desserts and chocolates are delicious😋

It fully meets the standards of a five-star boutique hotel. The location is excellent. The room is spacious, clean and quiet. The pillows and mattresses are very comfortable. The bath towels are thick and absorbent. The breakfast quality is very high. The service of the whole hotel is very good. We stayed for a total of four nights. I highly recommend it.

It was a very bad experience. I chose this hotel to be closer to the Trevi Fountain. When I checked in, a tall middle-aged woman clearly discriminated against Chinese people. I was an adult with two children. She insisted that only two people could stay in a room, not three. She insisted that we open another room, otherwise the other child could not stay. It was obviously no different from robbing money. I wanted to refund the previous room but couldn't. I had no choice but to open another room, which cost more than 3,000 yuan a night. I called to ask for a kettle, but the waiter pretended not to understand and refused to send it. I asked for a quilt, but it took a long time to deliver it. The service was super bad. Breakfast was very slow, and it took a long time to serve the dishes you ordered. I don't recommend Chinese tourists to be discriminated against...