Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location3.8
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(48)
Positive reviews(33)
Reviews with photos/video(4)
Negative reviews(15)
Guest User
Executive King Room
Menginap di Feb 2025
Business travelers
1 ulasan
2.7/5
Diposting pada 23 Mar 2025
the hotel is next to a gas station and entry/exit of high way, and within the impact area of airplane noise.
the hallway is smelly
Guest User
Executive King Room
Menginap di Jan 2025
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 10 Feb 2025
Excellent
Lynette Mitchell
King Room
Menginap di Jun 2022
Family
3 ulasan
4.7/5
Amazing
Diposting pada 26 Jul 2022
Room was spacious and comfortable. Everyone was wonderful as far as staff went. Originally gave a key to the wrong room but fixed it by coming to us so that was nice. Breakfast was just okay. Was hoping for a little bit better since we paid a little more for the room hoping to be able to eat there before we left each day for tournaments. We opted not to have our room cleaned every day but they did bring us fresh towels when asked. We had heard there were some smashing grabs in the area so we took no chances and basically took everything in but the parking lot did appear well lit and safe.
I could not be more disappointed! I called the night before arriving to insure I could park our vehicle here while on vacation for 5 days. On their website it states $25 per week. When I called the night before just to make sure they had room I was told twice, $80 per week while I was disappointed I was still willing to pay as the advertise a free shuttle to the airport. Upon check in I was told by the attendant that do not allow that. The hotel is not that nice, used K-Cups and some weird measuring cup in the closet that reminds me of something from a hospital. I would not stay here! And will never stay here again. Complete false advertisement on so many levels. There is also a funky smell in our room.
Tanggapan dari Properti: Thank you for taking the time to review us, 50Lmflores11. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Deepak S. Thank you.
Maggie F
Menginap di Sep 2024
Business travelers
3.0/5
Diposting pada 17 Okt 2024
Hotel is undergoing renovation but the rooms are clean and nice. I actually got fairly good sleep for it being near the airport. Unfortunately they posted pictures that are not accurate: there are no safes in the rooms and there is no cable machine in the gym.
Tanggapan dari Properti: Thank you for your feedback, Maggie. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
Marta V
Menginap di Jun 2024
Travel with friends
1.0/5
Diposting pada 9 Jul 2024
The room was alright when I went in the bathroom there were roaches was to tired to tell staff since we got there at midnight when I did check out in the morning gentleman in front was very rude did not care I asked to speak to manger said that there was no manager very unprofessional will not stay there anymore or recommend
Tanggapan dari Properti: Thank you for taking the time to review us, martavS1995KC. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
Guest User
Menginap di Nov 2024
Couples
1.0/5
Diposting pada 29 Des 2024
We arrived around 6pm to check in, my partner and I dropped off our stuff to get dinner and when we came back there was a GIGANTIC COCKROACH in the bathroom we asked guest services if they can handle it and they said they maintenance guy was gone for the night but they can move us to another room. When we moved to the other room we checked that bathroom and again a GIANT COCKROACH. We felt so uncomfortable we had to leave. We were told from the front we could not get a refund when we showed them the photos but can cancel our other days. Worst experience and will be SURE to not go there again.
calvindhsu
Menginap di Sep 2024
Other
2.0/5
Diposting pada 2 Okt 2024
Possibly due to construction underneath my room but power was missing on all bedside outlets. So phone, lights didn't work. Outlet for hair dryer also didn't work. Was too tired to complain and room phone was dead to see if it was resolvable. Bathroom light was dim and could barely see. Airplane noise very obvious starting at 6am. Followed by construction noise.
Tanggapan dari Properti: Thank you for taking the time to review us, calvindhsu. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
ntolli414750
Menginap di Agt 2024
Other
1.0/5
Diposting pada 13 Sep 2024
Will never stay here again worst experience ever No power couldn’t shower or do hair/makeup could not get breakfast and staff unwilling to accommodate or compensate call the manager and he was very Rude
Tanggapan dari Properti: Thank you for the review, ntolli414750. We apologize for the experience you had with one of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
cbsamaniego1
Menginap di Agt 2024
Other
3.0/5
Diposting pada 6 Sep 2024
The grounds are in need of maintenance work, starting with the hotel signage. It looks like it’s been damaged for a while. Several windows had screens fallen off.
Tanggapan dari Properti: cbsamaniego1, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
amvendettuoli
Menginap di Agt 2024
Other
4.0/5
Very Good
Diposting pada 3 Sep 2024
We stayed one night to break up trip from east coast to Hawaii We will be staying again when we return home at the end of the month
Tanggapan dari Properti: amvendettuoli, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!