Mercure HAN Sur Lesse
0 malam
Tamu & Kamar
1 kamar, 2 Dewasa, 0 Anak
Semua Akomodasi di Rochefort
Mercure HAN Sur Lesse
Kesehatan Terlindungi
Rue Joseph Lamotte 18, 5580 Rochefort, Namur, Belgia
Lihat Peta
Located in Rochefort, Mercure Han-sur-Lesse is a 2-minute drive from Caves of Han and 5 minutes from Grotte de Lorette. This upscale hotel is 3.8 mi (6.1 km) from City Centre and 3.9 mi (6.3 km) from Rochefort Chateau.Selengkapnya
Kami Samakan Harga
4/5Luar Biasa·Fasilitas: 4.1
Semua 49 Ulasan
Fasilitas
RestoranKolam Renang IndoorMendakiSpaArea Parkir PribadiFasilitas pengisian daya mobilBarRuang pertemuanRuang serbagunaPenitipan Barang
Semua Fasilitas
Sekitar
Landmark: Cocoon Village
(<100m)
Landmark: Domain of the Caves of Han
(100m)
Landmark: camping Le Pirot
(140m)
Peta
Kamar
Ulasan Tamu
Kebijakan
Layanan & Fasilitas
8
Classic King Room
1 King bed
Wi-Fi gratis
Bebas rokok
AC
Minibar
TV
Toilet pribadi
Periksa Ketersediaan
6
Kamar Tempat Tidur Ukuran King Klasik Twin
Wi-Fi gratis
Bebas rokok
AC
Minibar
TV
Toilet pribadi
Periksa Ketersediaan
14
Suite Keluarga, Dapur
1 King bed dan 1 Tempat tidur susun
Wi-Fi gratis
Bebas rokok
AC
Kulkas
Minibar
TV
Periksa Ketersediaan
Ulasan Tamu(49)
4/5
Luar Biasa
Ulasan Terverifikasi- Kebersihan4
- Fasilitas4,1
- Lokasi4
- Layanan4
Tamu
31 Mei 2023
Amazing stay at this hotel. Really love the ambience friendliness of staff facilities and amenities they provide. They have a swimming pool on the ground floor as well. But parking isn't free and we weren't told about this. So if you consider parking overnight you have different options.
Terjemahkan
Wendi Chan
31 Juli 2022
Rooms were good sized as we booked for family of 4. Has a small kitchenette which is great. Toilet was stinky even upon check-in that smelled like public toilet. Very obvious that house keeping doesn't mop the floor. Worst hotel experience due to this. Not acceptable. Coffee is never replenished at all. There were also dishes left outside the room door from previous guests that was not clean. Location is good if you are going to grottes de han.
Terjemahkan
Denis Dastot
1 Maret 2024
Bonjour
je trouve personnellement que le réceptionniste nous bien accueilli mais mais il y a un manque de communication.
Déjà pour les places de parking il ne sait pas ou nous guidé pour certains emplacement.
Je voulais aller dans votre restaurant et il me dit qu'il ne savait pas.
Nous avons du questionner pour la piscine et le petit déjeuner alors que c'est simple une petite explication quand le client arrive.
La réceptionniste au matin est très timide si je ne disait pas bonjour ???
Par contre l'endroit est très propre le petit déjeuner super avec le jeune homme très professionnel, bien accueilli, poli et
regarde si tous les plats sont plein.
Je vous souhaite une très bonne continuation en sachant que je conseillerai à mes connaissances et moi même d'aller chez vous .
Attention que ce n'est pas des critiques négatives mes des critiques positives pour améliorer votre charmant hôtel.
Bien vous
Terjemahkan
Tamu
5 November 2023
Mooi hotel met goede voorzieningen. Het restaurant serveert lekker eten, maar jammer genoeg viel de service tegen... het duurde een half uur voor we konden bestellen, het aperitief werd samen met het voorgerecht geserveerd, vuile borden niet afgeruimd... tussen voorgerecht en hoofdgerecht zat ook een uur wachttijd (terwijl het restaurant helemaal niet vol zat) en dan zijn we na serveren nog zelf bestek moeten gaan halen om geen koud eten te hebben.
Gelukkig was het personeel wel heel vriendelijk.
Terjemahkan
Jacqueline
4 November 2023
Great and beautiful hotel. Nice lobby, good menu and drinks and service. Swimming pool too cold, unfortunately.
Terjemahkan
Roman
26 Agustus 2023
If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappoin**ent. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing.
The variety of hot meals was also very basic.
On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that.
Terjemahkan
Robert
13 Agustus 2023
Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again.
The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again
Terjemahkan
Carsten
30 Juli 2023
We had a nice familyroom with fridge, microwave and cooking posibility.
Nespresso and water.
Very nice.
First night on arrival the aircon didn't work.
Next morning we got a much better room and a working aircon.
Great service, thanks Mercure.
*****
Beds were very comfy, pillows well you know, if it is not your own...
Area around the hotel is very beautyfull.
Breakfast is good.
Pool is very nice.
Last whole day we asked the staff to indicate the way to the biggest Carrefour to us.
We got a trip to France to see a nice town.
Again great service staff..
*****
When we got back from our trip to France however.....
The room hadn't been cleaned.
Not very nice.
Wet towels lying on the floor, trashcan full. etc etc....
The staff, only one person, did a great job.
New towels, new toiletpaper, new coffee, free drinks (beer)
So what to say ?
Hotel concierge service:
GREAT JOB AND SERVICE
Hotel cleaning:
NOT OK
We did't get a refund, should we?????
Yes two major bummers = refund....
Would I come again?
Yes without hesitation.
Terjemahkan
Mahmoud
24 Juli 2023
The location is great is it is on a walking distance from the safari and the caves. The facilities are in good conditions. But the hotel lacks staff and the existing staff lack training. The breakfast was of good quality but the staff could not keep up with the number of guests. I would be cautious next time
Terjemahkan
Kebijakan Akomodasi
Waktu Check-in dan Check-out
Check-in: Setelah 15:00
Waktu check-out: Sebelum 11:00
Jam kerja resepsionis: 24 jam
Kebijakan Tamu Anak
Anak dari segala usia diperbolehkan untuk menginap di hotel ini.
Ranjang Bayi dan Tempat Tidur Tambahan
Untuk semua tipe kamar, ranjang tambahan dapat ditambahkan, kecuali ranjang bayi.
Biaya untuk ranjang tambahan tidak termasuk dalam total harga. Harap hubungi hotel untuk detail.
Sarapan
JenisKontinental
GayaBuffet
| Usia | Biaya |
|---|---|
Dewasa | € 25,00 per orang |
Biaya sarapan tambahan tidak termasuk dalam total biaya dan harus dibayar secara terpisah di akomodasi.
Selengkapnya
Kesehatan Terlindungi
Bersih
- 4/5
Langkah-langkah Keamanan
- Tersedia termometer
Pembersihan dan Disinfektan
- Layanan kebersihan disediakan oleh perusahaan profesional
- Kamar didesinfeksi di antara waktu menginap
Tentang Akomodasi
- Dibuka: 2020
- Direnovasi: 2020
- Jumlah Kamar: 117
Located in Rochefort, Mercure Han-sur-Lesse is a 2-minute drive from Caves of Han and 5 minutes from Grotte de Lorette. This upscale hotel is 3.8 mi (6.1 km) from City Centre and 3.9 mi (6.3 km) from Rochefort Chateau.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
You can enjoy a meal at Merlesse serving the guests of Mercure Han-sur-Lesse, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 117 air-conditioned rooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
You can enjoy a meal at Merlesse serving the guests of Mercure Han-sur-Lesse, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 117 air-conditioned rooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Layanan & Fasilitas
Fasilitas Terpopuler
Restoran
Kolam Renang Indoor
Mendaki
Spa
Area Parkir PribadiBiaya tambahan
Fasilitas pengisian daya mobil
Bar
Ruang pertemuan
Ruang serbaguna
Penitipan Barang
Panggilan Bangun Tidur
Resepsionis 24 jam
Wi-Fi di tempat umumGratis
Restoran
Kolam Renang Indoor
Bar
Ruang pertemuan
Restoran
Restoran
Tidak ada info tambahan
Selengkapnya