I've stayed at this hotel over a dozen times. Very convenient and low-cost, when I'm travelling from Ottawa to Montreal.
I never had an issue until last weekend. After checking in just after 8pm and watching TV for a couple of hours (just before bedtime) I got out of bed and saw there was blood on the sheets. NOT MINE thank goodness, but I took a photo (timestamped 9:42 pm). It was too late to change rooms, because I had already unpacked and had to get up SUPER early the next morning to be in Montreal for 7:00 am, so I just slept on the other side of the bed. I requested a refund the next morning, sending them a picture of the blood on the sheets.
They refused compensation, saying "I should have told them the previous evening when I discovered the problem" They also said "they found Band-aid wrappers in the room". Well, I never used a Band-aid, because I never cut myself. It was leftover from the previous occupant, which they said was "impossible".
What is "impossible" is the likelihood of me ever staying there again. I have no issue with mistakes, we all make them; what I can't tolerate is a company (the hotel) not taking responsibility for their mistakes and making it right. If you won't admit it, you'll never fix it.
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