MrFilBos
13 Juli 2024
The main hotel is very clean, but I'm unsure why it has a 4-star rating. When we arrived around midnight via transfer, we were informed that we had booked an annex room, located 250 meters away on a different site. We had to push our suitcases through the night, unsure of our surroundings. Thankfully, a helpful staff member ensured we reached our rooms safely. The annex section is new and still unfinished, lacking a reception area. We encountered several issues, including cleanliness problems (no clean towels after a couple of days), a dripping air conditioner, exposed cabling, and a non-working phone in one of our rooms. Additionally, the lift is quite claustrophobic, fitting only two people at a time. While the air conditioning is free and generally works well, the WiFi performance is inconsistent. The hotel is centrally located, close to nightlife and the beach. The breakfast is good, offering a variety of foods. We would consider returning if the hotel clearly communicated what they offer, as this information is not available on their website.
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