Hotel Providence, Trademark Collection by Wyndham

Surroundings not suitable for family with small kids with homeless shelters

Very beautiful hotel. Services met. Comfortable sheets and robes.

趕上勞工假期 基本沒有服務 房間沒有人打掃 設施陳舊 周邊吃喝比較

Inside the building was fantastic. Building is a bit dated but kept up well, the rooms were nice. I wish the hotel had a self service parking lot instead of having to pay an extra 35 to park or 40 to have valet parking. The area around the hotel is pretty gross. Homeless dude in a tarp on the corner with rancid pee smells, people smoking meth across the street. Not an amazing area.

This is a nice historic hotel. We seemed to be the only two people staying at this hotel, as we didn't hardly see another soul. The only rather unsettling thing was that there were quite a few homeless people on that street, and sleeping nearby. I wouldn't have wanted to do much walking around there alone. But the staff was very nice, things went smoothly, and the valet would bring your car to you in a very quick time.

I love this hotel. I needed quiet place to stay in Providence while my daughter in law has surgery at RI hospital. This was the perfect place to be.

The staff were extremely helpful and friendly. The facility was clean and attractive, as was my room. The hotel was centrally located, making walking to where I needed to go very easy.

It was very nice and clean. Beds were comfortable. Shower water pressure was great. Complimentary snacks and drinks during the day.

Our hotel room was dirty. There were stains on the box spring cover, one of which appeared to be blood. Dust on the shades & cobwebs on the ceiling. I called the front desk and was told the manager was no longer there and to call in the morning. We went to the restaurant for dinner and after we were seated, no one ever came to take our order or even offer us drinks. However, we watched as multiple tables, who had been seated after us, were greeted and placed their orders. I understand the restaurant was busy and very clearly understaffed, but we did not receive an apology and the waiter could not have been more rude when we finally decided to get up and leave. We waited almost 30 minutes. Very disappointing.