Ibis Budget Basel Pratteln

The location is amazing very near every beautiful places !!

Apart from the staff (who were really friendly and helpful) I can’t find anything to recommend this hotel. The first room we were given, the air conditioning didn’t work. The reception lady very kindly moved us to a different room but the air conditioning didn’t work either. The shower head was missing the proper bracket so you could only shower holding the spray head. The mattress on the bed was quite thin and not comfortable. Unless you have a dedicated Swiss adapter you can’t use any of the electrical sockets as they are all recessed into a triangular socket plate. So we couldn’t charge a phone or use my hairdryer (there isn’t one provided in the room). There is the option to buy an adapter from reception (the Swiss do like getting you to part with your money). Also, if you need to park your car it’s 10 Swiss francs a night. We stopped over for 1 night to break up a long drive from Italy to Calais, but won’t be stopping again.

Mi hanno fatto un doppio addebito sulla carta di credito e pur avendo riconosciuto il loro errore a distanza di oltre un mese non si riesce ad avere il rimborso Decine di mail e di telefonate una più assurda dell’altra Incompetenza totale e menefreghismo a livelli mai visti Sconsigliato nella maniera più totale