I would give 5 stars out of 5 to the staff, very friendly,very helpful and efficient. However every thing else i would give one star at most. Beds felt like as if they were made out of rocks, not a single night of good sleep. Our reservation said every room has a balcony and a refrigerator, our's had neither,we had to ask separately for the balcony and luckily we got one but no luck for the refrigerator,so we ended up drinking warm water while at our room. We didn't try the inside pool but it looked very sad. The breakfast is basically scrambled eggs,ham,some cheese, fruits, and some pastries, the coffee is machine coffee and it was bad. No outside pool but we were told so in advance. I was at 2 stars hotels before,and this one by far the most expensive. I had better sleep and better breakfast at 2 stars hotels also. I feel bad to write this review because the staff at the hotel are super friendly,and the city is beautiful.
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