Country Inn & Suites by Radisson, Kalamazoo, MI

Great hotel stay. Took a high school team to team state finals. Booked 12 rooms. They were able to check us in early. Reene was extremely helpful at check out making sure we got all the receipts. We plan on making it back again next year and rebooking

Slow and terrible service. 30 minute wait to get into a reserved room. Other guests were Sketchy. Had some stranger tell us there was cockroaches in his room.

It was clean and you get what you oay for. Wasn't expecting some fancy upscale hotel. Wasn't noisy and the free breakfast was small and limited. But I expected all of this. So 👍.

It was disgusting there was blood in the dresser bathrooms weren’t stocked headboard fell off the room stank it was a horrible experience the pool was nasty and freezing

I stay here a couple times a month. Parking is easy, staff is great and rooms are comfortable , just an all a round solid hotel

This well priced hotel is clean, comfortable, and has friendly staff. The rooms could use some updating but if you’re not looking for for anything fancy, this is a great choice. We will stay there again!

I love this property.. everyone here is so hard working, professional and super sweet and personable. It’s quite safe and convenient… But the staff and management here are excellent… thank you for all you do and all your hard work SHOWS!

Check in was great! The staff seemed nice and got everything done right away. That's all that I can say that was good about this place. The room was dated and had the same stale smell the rest of the building has through the halls. It was dark and gloomy and we had a hole in our ceiling. The heater did not work most of the time and even when it would turn on, it would not heat to the set temperature and then would turn back off. I don't think it ever got above 65 degrees, even when set up to 80. The bath faucet dripped and the tub was full of random hair and scum stains. The bath towels looked old and dirty so we did not even try to shower there since we were just driving home a couple hours away the next morning. The breakfast looked old and stale. The eggs were frozen and thawed rubber textured eggs that are not even edible. We ended up going out to eat for breakfast before heading home. My daughter was super disappointed when we went to use the pool, our main reason for staying in a hotel for the night, and it felt like it was outside. The air temp and the water temp of the pool was frigid. We did not even bother getting in, just went back to our room and got ready for bed... The beds were uncomfortable and the pillows were even worse. The sheets were old and stained and had hair in them as well. I even found long black curly hairs in the towels. I wasted $85 and as of now, it doesn't look like they released the $50 hold they placed on my card. STAY AWAY!

Ants all over our room and the heater for the pool was broken so the water was freezing