Mur Apartamentos Buenos Aires Gran Canaria

This hotel should be a 3 star ,very clean ,in apartment tv as 3 English channels sky news ,film four and 5. In the Kitchen microwave, 2 ring cooker ,kettle and filtered coffee machine and a teapot .Also a frying pan ,saucepan and big cooking pan ,chopping board stainer cutlery and tin opener .In bedroom there were duvets supplied. I asked for a another pillow and got one very quick .Bathroom was supplied with complimentaryshower gels ,shampoo and bar of hand soap .Pool area very clean ,there is a smoking area for smokers There is also a pool bar and food area .There was no problem getting a sunlounger whatever time of day . All the staff were very helpful and knowledgeable especially a man named Lester .There is a baggage storage area and also a room they let you use on your departure day for freshning up ,you have to book it ,they supply a towel and gel when using this room .If you want to explore they is a bus stop right outside and cost a couple of euros single fate .We stayed right by side of the yumbo centre which is full of shops restaurants bars etc .This comes alive at night with music about 10 and till 6ish . Close by the apartment there are 2 supermarket that closed at 10 at night ,the prices are reasonable,8 ltr water was 1.99 euro also cooked daily bread and pastries You can also use their sister apartment's Neptune which is next door facilities where there is a 24 hour gym and suana and swimming pool with a slide Would recommend this hotel ,cannot fault it at all will definitely be returning .

Although the hotel staff are lovely this is no reflection of them. The room was unclean, we paid for the air conditioning before we popped out to the shops we left the air con on so the room was cold for our return, each time this was turned off by the maids so we returned to a hot and sweaty room each time, the pool was closed down on the Wednesday late morning and didn't open again till the Saturday morning, I was in the pool on the Wednesday morning, when we returned home on the Saturday evening I woke up feeling unwell on the Sunday, this went on for 4 weeks of feeling extremely unwell to the point I needed hospital treatment that is on going, hospital said I'd had one hell of a virus that effected my liver, not saying this came from the hotel, but when we asked them why the pool was closed we was told the chlorine levels were off, this didn't make sense as they check the pool every morning at 7:30am, why would you check it then close it a few hours later after people had used it and chuck buckets of chlorine into it, then keep it closed for 2 and half days? Also while the pool was closed the staff were scuppering everything, tables, hand rails, even the buttons of the lift, everything got scrubbed and jet washed. I do feel that information was kept from us, whether this is what I got ill from I'll never know,but not a place I'd be going back to in a curry!

Fantastic hotel in a great location. Due to flight delay we didn't arrive until late, Juan was on reception when we arrived, what a lovely guy. He went above and beyond, and we felt very welcomed. The apartment was spotless, equipped with everything you need. Yumbo is next door, 2 supermarkets on the doorstep, and The Red Cow restaurant across the road too, highly recommend. The beach is only a short walk away too, and plenty of bus stops very close by. Will absolutely book to stay here again, the staff, the pool, the bar were all perfect, can't comment on restaurant as went self catering. We had a few hours from check out to coach picking us up, we were able to leave our luggage, and they also offer you a shower slot so you can freshen up before leaving, all free of charge, which was a perfect end to a great holiday.

I have stayed here many times and they never fail to dissapoint. Every member of staff from reception to housekeeping are friendly and helpful. Shout out to the two ladies that work on the pool bar, really nice friendly and helpful ladies and the lifeguard Gabriel who we spoke to. The beds are really comfy. Can’t wait to come back

Great experience we had a lovely stay the room Was cleaned everyday and the staff were friendly. We also returned to our room One afternoon to a free hamper of white wine, chocolate fresh flowers and slippers which was a great touch and above and beyond expectation. Only downside would be bedroom faces the hallways so you hear the cleaners every morning and they’re not exactly discreet but other than that was a fab stay and will stay again .

This hotel should definitely get an extra star. Lovely clean hotel rooms, comfortable furniture in bedroom living room area and balcony. Great cleaning/housekeeping team. Great pool and nice comfortable loungers. Pool bar staff were great really friendly. The food was lovely tool. Would definitely recommend this place