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Ulasan terverifikasi
Lokasi4.2
Fasilitas4.0
Layanan4.2
Kebersihan4.4
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Kirstytravels
Villa Kolam Renang Dua Kamar Tidur dengan Pemandangan Taman
Menginap di Nov 2024
Keluarga
17 ulasan
5.0/5
Fantastis
Diposting pada 21 Des 2024
The service was EXCELLENT as always. It was our second time back and we would go there again. Great food, great service and great rooms!
Terjemahkan
Tanggapan dari Properti: Dear Kirsty,Thank you so much for your nice review and for visiting us again!Wishing you a happy festive season, we remain,Kind regards,Urs Aebi - General Manager
SherryLY
Suite Jacuzzi Luar Ruangan
Menginap di Nov 2024
Pasangan
1 ulasan
3.7/5
Diposting pada 16 Des 2024
Location is a bit off but with very good service. Price at high end, staff is very friendly and room is very clean. All inclusive packages is not recommended except you are a foodie and likes to drink alcohol alot. :)
Terjemahkan
Tanggapan dari Properti: Dear Sherry,Thank you very much for your reivew and feedback, which is very much appreciated!Our location is a bit off because we are located on a separate island next to Phuket. Our AI packages are indeed designed for guests who like to indulge :)Kind regards,Urs Aebi - General Manager
Jacksworld
Suite LUX dengan Jacuzzi
Menginap di Nov 2024
Pasangan
6 ulasan
4.7/5
Menakjubkan
Diposting pada 14 Des 2024
The villa we stayed in was beautiful with really nice amenities- expect prices to be at a premium in comparison to the mainland but remember you are getting the island experience in return ! - The staff where really friendly, helpful and attentive. on a side note I’m not the type of traveller to write a poor review however in this case I must add that during the few weeks I’ve travelled through phuket really poor guest behaviour was a standout at this resort - the resort must put in measures towards dealing with the poor guest culture they are allowing towards the employees and other guests - There is no expectation in place for guests social etiquette nor a security presence to support employees or guests - A consideration I would definitely take into account prior to choosing this resort for a special occasion / a place of relaxation during your holiday. Barcelo are a great hotel group and I’ve stayed with them at several of there locations , however the complete lack of consideration towards the guest culture of the resort , barcelos island paradise will end in island nightmare
Terjemahkan
Tanggapan dari Properti: Dear Jack, thank you very much for your review and feedback, which is very much appreciated.We will certainly discuss your comments about the guest culture at our resort in order to improve this.Kind regards,Urs Aebi - General Manager
Youssef
Suite LUX dengan Jacuzzi
Menginap di Apr 2024
Pasangan
4 ulasan
4.2/5
Luar Biasa
Diposting pada 15 Mei 2024
The resort is fine, overal good service. The only thing you need to keep in mind is the prices are higher because it’s a island. There not a lot of thing to do on the island besides from the activities the resorts offers. But the rooms where great and clean. So i would recommend 2 days just to see. There is a boat taxi every hours to the mainland and back.
Terjemahkan
Tanggapan dari Properti: Dear Youssef, thank you very much for your review and we are happy to learn that you enjoyed your stay with us! Best regards, Urs - General ManagerThe Barceló Coconut Island Team
Tamu
Suite LUX dengan Jacuzzi
Menginap di Nov 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 25 Des 2024
Beautiful island lovely staff
Reccomed the all in pack
Best bar staff jack and u-nut
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you so much for your nice review and we are glad to hear that you enjoyed your stay with us!Kind regards,Urs Aebi - General Manager
Tamu
Vila Kolam Grand Dua Kamar Tidur dengan Pemandangan Laut
Menginap di Jul 2024
Keluarga
5 ulasan
5.0/5
Fantastis
Diposting pada 16 Agt 2024
Barcelo Coconut island resort is the ideal for relaxation trip. We enjoyed our stay at the resort. The whole experience was as expected with friendly reception to the excellent villa with sea view. Activities were fun especially in the evening with a band playing nice music while having dinner. Mr. Hasan at the reception was very helpful at the check in and check out.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you very much for your review and we are happy to hear that you enjoyed your stay with us!Kind regards,Urs Aebi - General Manager
Pengguna Anonim
LUX Suite
Menginap di Nov 2023
Pasangan
10 ulasan
1.7/5
Diposting pada 21 Des 2023
TLDR: Only go if u can arrive and leave during high tide & ok with walking (not taking buggie) & ok with insects.
Getting there: At high tide you arrive at the hotel, at low tide u need to use the public jetty
Housekeeping: A dead insect stain was there throughout my stay and bathtub leaked when I filled it, nothing was done despite calling them
Transport in the resort: they provide buggie but I had to wait 30min and eventually cancelled because they do not have enough buggies
Food: their saving grace is their breakfast which is one of the best breakfast buffets I have had.
Terjemahkan
6/8
Tanggapan dari Properti: Thank you for taking the time to share your experience with us. We appreciate your detailed feedback, and we are genuinely sorry to hear that your stay did not meet your expectations in several aspects.We regret any inconvenience caused by the transportation arrangements and the delay you experienced while waiting for the buggie. Your feedback regarding the housekeeping issues and maintenance concerns has been duly noted, and we assure you that we are addressing these matters promptly to ensure a higher standard of service for our guests in the future.However, we are delighted to hear that you enjoyed our breakfast offerings. We take pride in our culinary offerings and are glad that it left a positive impression.We understand that certain aspects fell short during your visit, and we apologize for any inconvenience caused. Your feedback is invaluable to us as it helps us improve and provide a better experience for our guests.Should your travels bring you back to the area, we would love another opportunity to showcase the high standards of service and hospitality that we strive to provide.Warm regards,The Village Team
Nabil Murwi
Suite Jacuzzi Luar Ruangan
Menginap di Jan 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Feb 2024
Perfect place in pocket
Terjemahkan
Tamu
Vila Kolam Renang LUX 1 Kamar Tidur dengan Pemandangan Laut
Menginap di Feb 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Apr 2024
Perfect ambient, amazing people, the new bar is really cool. Only the beach it self not really good for people like enjoy the beach
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your review.We are thrilled to know that the ambiance and our dedicated staff made a positive impact on your experience. It fills us with pride to hear that our Laku bar has met your expectations and provided a cool spot for you to enjoy.We're sorry that our beach wasn't as convenient as we'd hoped it would be for you and have noted your comments.We hope to welcome you again in the future. Best regards,The Barceló Coconut Island Team
Kei Tat Eddie
Vila Kolam Grand Dua Kamar Tidur dengan Pemandangan Laut
Menginap di Jul 2023
Keluarga
10 ulasan
4.7/5
Menakjubkan
Diposting pada 31 Agt 2023
Located in an small island enjoying all the quiet ambience yet easy access to town with complementary Water Taxi. The Villa is in excellent setup with private pool and spacious bedrooms / Living room. Though there are not many facilities (when comparing other top villa ), yet is adequate for me as I wouldn't need to leave my villa and enjoy the full day. Staffs are very helpful and serve with heart. You might not feel some details (Amenities, Restaurants) when comparing to top tier Villa, hence , if you just need your own spacious and beautiful Villa you will be happy with what you get, and for a very reasonable price tier when comparing to other Phuket's Villa
Terjemahkan
6/7
Tanggapan dari Properti: Thank you for sharing your experience of staying at our small island haven.We're thrilled to know that you found our tranquil island to be a perfect escape, offering serene ambiance while still providing easy access to town through our complimentary Water Taxi service. It's wonderful to hear that you found our Villas to be excellently set up with private pools and spacious living areas, enabling you to fully immerse yourself in relaxation.While we may not offer as many facilities as some top-tier Villas, we're delighted that our focus on providing spacious, beautiful Villas meets your needs perfectly. We're glad that our dedicated staff could enhance your experience by providing helpful and heartfelt service.We appreciate your feedback on amenities and dining options, and we'll certainly consider ways to further enrich our offerings to provide an even more comprehensive experience for our guests.Thank you for choosing to stay with us, and we're delighted that you found great value in what we offer in comparison to other options in Phuket.Warm regards,Mark and Team
Suchada
Suite Jacuzzi Luar Ruangan
Menginap di Jun 2023
Pasangan
3 ulasan
4.7/5
Menakjubkan
Diposting pada 4 Agt 2023
I’ve been there three times, i like this island and this resort, great place to relaxing the pool was great and the gardens were beautiful, really really enjoyed the stay here :)
Terjemahkan
Tanggapan dari Properti: Hello,Thank you for choosing our resort and for sharing your positive experience with us. We are thrilled to hear that you have visited us three times and that you enjoy our island and resort. It's wonderful to know that you find our place great for relaxation, and that you appreciated the pool and beautiful gardens.We truly value your continued support and look forward to welcoming you back for another enjoyable stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. We're here to make your stays as wonderful as possible.Best regards,Mark and Team
Tamu
LUX Suite
Menginap di Nov 2023
Keluarga
4 ulasan
4.2/5
Luar Biasa
Diposting pada 4 Jan 2024
It was an unforgettable stay.
Food was good and fine with Thai and European choices. Thai food card was elaborayed and tasty.
The view and the beach were paradisiac.
We booked the James Bond tour. It was very nice
I will come definitively come back.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your wonderful experience with us! We are thrilled to hear that your stay was unforgettable and that you enjoyed our diverse culinary offerings, embracing both Thai and European cuisines. We take pride in curating an extensive Thai menu and are delighted that it was to your taste.It's fantastic to know that you found our views and beach paradisiacal, offering the serenity and beauty you sought during your stay. Moreover, we're glad you had a memorable time on the James Bond tour.Your intention to return is the greatest compliment we could receive! We eagerly await your next visit and look forward to creating more unforgettable moments with you.
Dr. Traveler
Vila Kolam Renang LUX 1 Kamar Tidur dengan Pemandangan Laut
Menginap di Nov 2023
Pesan untuk orang lain
9 ulasan
5.0/5
Fantastis
Diposting pada 5 Feb 2024
This is from the best, elegant and perfect private pool villas you can ever enjoy as a honeymooners in Phuket Ireland
Terjemahkan
Tanggapan dari Properti: Hello Dr. TravelerCongratulations on your wedding and thank you for allowing us to be part of your special celebration. It's wonderful to know you loved your time on Coconut Island, and please come back to see us again soon.Have a good day.The Barcelo Team.
MJ
Menginap di Sep 2023
Bepergian dengan teman
9 ulasan
4.7/5
Menakjubkan
Diposting pada 2 Okt 2023
Hotel is on a island very easy to get to with hotel boat transfer service. Very good services. Alot of activities to do at the hotel.
Terjemahkan
Tanggapan dari Properti: Thank you for sharing your experience with us!We're thrilled to hear that you found our hotel easily accessible via our boat transfer service and that you enjoyed the various services we offer. Providing a wide array of activities for our guests is something we take great pride in, and we're delighted that you had plenty of options to choose from during your stay.We hope you had a fantastic time engaging in the activities and enjoying the services provided, and we look forward to welcoming you back for more memorable experiences.Best regards,Mark and Team
Jan Hermanus
Vila Kolam 3 Kamar Tidur Grand dengan Pemandangan Laut