Ulasan Centara Karon Resort Phuket

I am dissatisfied with my recent stay due to the following issues: • Children’s pool white drain cover caused falls, including my swollen foot; no fixes made. • Unannounced power outage for hours; staff denied responsibility, offered only fruit as compensation. • Room marketed as new but materials worn; neighbor’s doorbell rang in my room due to thin walls. • Inconsistent housekeeping; bathrobes once left rolled on my bed. • Post-renovation design unfit for families; toilet and bed separated by a curtain.

The room was clean. The bathroom was small. There was no air conditioner. The ceiling between the bathroom and the bedroom were connected. The bed sheets were old and hard.

A decent hotel that has undergone big renovation recently.. they said it took almost 2 years to do the overhaul renovation though there are still hits and misses as pristine it is not. Hits - rather new and modern looking. Pretty sumptuously buffet breakfast with smiling service staff although I wish they will brush up on their command of their English language for ease of effective communication.  Misses:  The elevator is old and not renovated. Well the guest room which I stayed in is decent with big floor to ceiling windows on both sides with mountain and a far away ocean view, the bathroom is not the most practical. Furnishing and fixtures are also of sub-par quality.  Location wise this comes down to personnel preferences. It’s tucked away inside a very busy chaotic, old street filled with shops, restaurants and bars. Whilst is rather convenient in that regard, I personally prefer to stay somewhere in a far less busy and bustling street. Especially when the neighbourhood is rather hideous looking filled with old ugly buildings and even uglier and mind boggling is the overhead wires / cables running across the buildings. What an eye sore for seekers of idyllic vacation.   I will rather choose to stay in a neighbour hood such as Kata Noi or Nai Harn Beach. Or at least on the promenade facing ocean side of the Karon away from the maddening crowds and many hideous surrounding sights. Thus, alas the location and neighbourhood of  Centara Karon for me was def the least desirable part of my entire stay this time in Phuket.

A Great Family-Friendly Stay! We had a fantastic week at this resort! It's perfect for families—our 2-year-old absolutely loved the kids' pool and kids' club. The atmosphere was welcoming, and there were plenty of activities to keep both kids and adults entertained. Highly recommend for a relaxing family getaway!

We loved the kids pool and all the kids activities. The staff made sure we stayed comfortable despite the bad smell coming from the bathroom. Overall great hotel for families

Good location. Kids love their breakfast and pool

Nice hotel with pool access

Overpriced

Excellent four, after renovation! The room is spacious, we booked 2 queen size beds. Clean, comfortable, everything you need is there. Cleaning every day, no complaints. 3 swimming pools, good breakfasts. The location is excellent, everything is within walking distance. Many wrote about the construction nearby, yes there is, but it does not cause discomfort. It seems that after the end of construction for such a hotel, the prices will clearly become higher, the level of the hotel is good. We will definitely be ready to come back again!

It says Centara. I am already impressed. The room is clean, the pillows are soft, and I slept comfortably. All the staff provided excellent service. There are many food options. Only 5% are Thais and the rest are foreigners. I will definitely come back to stay here again.

Excellent hotel, cleanliness, service, comfort - everything is at the highest level. Delicious breakfasts. We will be happy to come again.

Great hotel for a few days, service and staff are not very responsive to comments

A gorgeous hotel. We booked for 3 days, the room was superior with a sea view. The building is closer to the street. 1801. 8th floor. Everything is controlled by the door - air conditioning, light, you can see the sea. The room is newly renovated, fresh, beautiful design, huge bed, crispy snow-white linen, awesome robes - both size and quality! Well, in general, everything is a 5. There are two pools, we went to the closest one. Clean, they check the water with test tubes, clean it. Very clean. About the hotel - one minus - the music blares until one in the morning so much that I could not fall asleep with earplugs. The breakfast is excellent, like everywhere in Thailand. Buffet, scrambled eggs, omelets, fruit, some hot dishes, pancakes. You will definitely not go hungry. The coffee machines did not work one day when we were there, we did not want to wait for them to start up. In general - only because of the area and the drum music - I will not come again.

I booked a deluxe room, the room was just so so, similar to Home Inn in China, the bathroom was always smelly and very small. There is a construction site nearby that is still under expansion, there are several pools, suitable for children to play in the water, the staff is very good at leading the pace, the children had a lot of fun. 1870 a night, still too expensive, maybe because of the Chinese New Year. There are more Russians, rich breakfast, very good location near Karon Beach, the hotel is right outside the night market, very lively, many people. Karon Beach is very beautiful. The whole trip was still very pleasant, the service was average, maybe because there were too many people. Karon Beach is worth a visit!