Ulasan Hyatt Regency Phuket Resort

Pengalaman menginap paling nyaman, kami dikasih upgrade kamar gratis! Ada kamar mandi di balkon! Sangat nyaman! Bahasa Inggris saya tidak terlalu bagus, meskipun wanita di meja depan tidak bisa berbahasa Mandarin, dia berkomunikasi dengan kami dengan sangat sabar! Layanan dengan senyuman sepanjang proses sungguh luar biasa!

Hotelnya di atas gunung, jauh dari keramaian, lobi dan kolam renangnya bagus, sarapannya juga enak, pelayanannya sangat bagus. Namun hotel ini mempunyai kekurangan, karena sudah tua, AC-nya relatif keras, kuncinya terlalu dingin kalau dinyalakan tinggi, pengap kalau dinyalakan terlalu rendah, sprei juga terasa lembap . Lupakan saja, kami tiba sangat larut pada hari check-in dan berdiri di balkon. Kami tidak takut setengah mati. Silakan lihat balkon hotel di bawah. Yang disebut kamar dengan pemandangan laut yang kami pesan sangat mengganggu selama siang hari. Belum lagi berdiam diri di kamar pada malam hari, saya merasa panik ketika memikirkan lingkungan luar. …

Ini jelas merupakan hotel terburuk yang pernah saya tinggali dalam kisaran harga ini. . Buruk sekali. Pertama-tama, fasilitas kamar sangat tua dan tidak bersih. Insulasi suara di kamar sangat buruk sehingga Anda tidak bisa tidur. Hujan turun selama beberapa hari selama Anda menginap. Tetesan air hujan di balkon gudang sangat banyak. seperti ada yang mengetuk pintumu. Keesokan harinya Tidak ada air panas di tengah waktu mandi. Sprei dan sarung bantal tidak dibersihkan dan ada noda darah. Apalagi ruangannya lembab sekali. Saya pilih yang merk Hyatt. Itu buang-buang uang. Biayanya hampir 2k semalam dan semua layanannya buruk. Masih ada sarapan yang tersisa. . . Ada rambut di kamar makanan yang saya pesan! Yang paling keterlaluan adalah kembali ke kamar setiap hari seperti menjadi pencuri, masuk dengan menggesek kartu kunci sepenuhnya bergantung pada keberuntungan. .

Harganya 2k per malam, bisa melihat pemandangan bangunan yang belum selesai, harus menunggu bus masuk dan keluar, tidak ada pantai dan lembab sekali! Saya kedinginan sehingga saya tidak bisa mematikan AC karena air mengalir di dalam kamar! Ikuti sarannya! Pergi dan tinggallah di tempat lain! ribu! Sepuluh ribu! Jangan! Tentu! ini! di dalam! Jangan khawatir jika Anda memiliki anak! Khusus melihat merek hayyt untuk pemesanan. Badai Petir! 1. Hotelnya sangat basah! Sangat basah! Selimutnya basah semua! Saya batuk dan langsung jatuh sakit setelah tidur selama dua malam! Seberapa basahnya? Lantainya penuh air! Seperti yang terlihat pada gambar, basah kuyup saat saya pindah ke ruangan lain! Sangat tidak disarankan bagi anak-anak atau orang tua untuk menginap di sini! Bahkan anak muda pun tidak tahan. Saya telah tinggal di banyak hotel di Thailand dan belum pernah melihat hotel yang lembab seperti ini. Pihak hotel bilang kalau suhu melebihi 24 derajat tidak akan berfungsi. Malam hari dingin sekali, tapi kalau AC dinyalakan di atas 24 derajat, air akan menetes ke kamar. Saya pasti sakit. 2. Lihatlah pemandangan ruangan di gedung yang belum selesai! Film hantu di malam hari adalah sensasi visual! Ada suara gemerincing di malam hari! sangat mengerikan! 3. Harus naik shuttle bus untuk keluar masuk seluruh hotel, jika tidak berjalan kaki sangat melelahkan dan terjal sehingga tidak memungkinkan untuk berjalan naik turun. 4. Tidak ada pantai, pantai di seberang jalan tidak sebaik laut di Kepulauan Zhoushan. 5. Makanan Teppanyaki di restoran Jepang sangat buruk. Kelihatannya enak. Saya pada dasarnya memesan tiga set makanan teratas. Teppanyaki sangat mendasar. Jangan mengeluarkan uang untuk memakannya.

Menginap di 4001, kamarnya bagus. Dilengkapi dengan kolam renang luar ruangan. Saya menelepon untuk memberi tahu bahwa jacuzzi tidak berfungsi, dia mengatakan kepada saya bahwa itu bukan jacuzzi, itu adalah kolam rendam. Saya bilang 2 pompanya tidak berfungsi, katanya seperti itu, bukan jacuzzi. Mereka bahkan tidak repot-repot datang untuk memeriksa. Memang seperti itu. Melewati ruangan 4004, 3 pompa berfungsi semua. Bertanya-tanya, itu karena kami memesan dari trip.com. Tarif lebih murah, beri kami kamar, beberapa fungsi tidak berfungsi. Tidak apa-apa.

Hotel yang sangat bagus! Layanan berkualitas, staf yang tersenyum dan membantu dengan kereta untuk berkeliling hotel. Sarapan gila dan SPA luar biasa dengan pijat. Kolam renang cantik dengan tepi laut (pantai berbatu)

A lovely hotel with excellent service. The check-in experience was delightful, thanks to Madmee, who was exceptionally kind, energetic, and welcoming—setting a great tone for the stay. The team members operating the golf carts were also outstanding, ensuring seamless transportation around the property. The room was spacious but had a low decoration, and the design and furniture felt a bit dated. However, the cleanliness was impeccable, which made up for the aged interiors. Breakfast was excellent, and I had one of the best Eggs Benedict dishes here. However, the service was lacking—staff were not very attentive and were often engaged in conversations with each other, including those from the kitchen team. On the bright side, used plates were cleared promptly. Overall, it’s a good hotel, though it lacks a beach and is a bit far from town and local dining spots. Despite these drawbacks, the staff’s warmth and service make it a pleasant place to stay.

The attitude and service are extremely kind, including transportation to the rooms located on an impressive mountainside! The area is quiet and about half an hour away from entertainment centers. Which is what we were looking for!

Nice place but the rooms are getting tired looking a renovation would probably be a good idea in the near future.... Restaurants on site and breakfast was great, staff very friendly...

This is a review I would have wanted to see before going. Let’s start with the good: the resort is stunning. Very aesthetically pleasing the lights trees and structure. The resort is big so they have pretty little cold carts to take you around the resort that are on call by simply dialing reception. The staff is responsive which is a perk and everyone smiles and is kind. The attitude is a huge plus. You will like that. Now the bad: it will shock you how quickly the room will become completely wet if you turn off the air conditioning. Unfortunately the AC is turned on super low meaning ice cold. As a result difficult to stay in the room without a sweater and socks. The bathtub also wasn’t working properly (drainage) therefore after freezing at night can’t exactly heat up from a nice steamy bath. The shower is okay though If you learn the dials. So I opted for long hot showers but the bathtub was part of my rest time and couldn’t do it. There was no compensation for this events but The staff did offer to change the room but the only available room was deep down on one of the ground floors with not much light and lots of stairs and no view. I opted out of it. The beach: You should know if you think the beach is connected to the resort it isn’t. You’ll have to exit the resort and cross the road to get there. Make sure you carry shoes as it’s a rough sand beach. It’s not the smooth white sand beach I somehow thought it would be but it’s fairly on the cleaner side in comparison to others. If white find sand clean beaches are what you want this isn’t it. The beach is nice to look at from the room though. There is no free minibar etc like other five star restaurants offer so prepare for that. As it’s a resort it will also cost much more than a normal shop. So here is an honest review. Really nice staff,pretty views. Facilities are okay like casa boho was a nice bar. This is what I wish I read before going so I prepare my mind: I left earlier because I just couldn’t relax like I had hoped. Enjoy!!

It is a nice hotel in a good location with views. However, it is a taxi ride to Kamala. Also, because it is spread out over on a steep hill, you go to get golf carts around the resort every where you have to go to. The staff are very good but the wait times for the golf carts can be ridiculous. We waited 20 minutes at reception one night after we came back to hotel. The was only 1 driver for the whole resort and many people were waiting

Nice envitoment. Staff are friendly. Breakfast is good. Recommend.

Our room was clean and neat. We were amazed at how fast they cleaned the room when we left for breakfast and went out for some activities. The staff were friendly, helpful and cheerful. They made us feel v welcomed. We loved the room, the pool, the seaview (right in front of the pool) and it also caters to Muslims as halal food was served during breakfast. It was nice that we managed to capture the sunset. However , the only drawback is its distance away from the town but they have a free shuttle to and fro so not to worry. Overall, we loved it and highly recommended to stay at the resort!

We booked a family room, nice and comfortable stay. Breakfast was good buffet too. Staff friendly and we had to call buggy when we we want to go out from room due to slopes, service usually very quick after we call guest services. Good hotel!