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Diposting pada15 Feb 2025
Amy Luc
We had a wonderful stay here. The location is the best, right in the center of the city, walking distance to all attractions. Only very short walk if you are going to use the train. The hotel staff are lovely, specially the Italian doorman. We had a nice welcome gift on arrival and was upgraded to a bigger room. Can't wait to be back
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Harga per malam dimulai dari:AED 1.186
Diposting pada14 Des 2024
Tom loves to travel
Me and my partner stayed 3 nights in the hotel, we had forgotten a travel adapter and the staff were so kind and gave one to us. The staff all went above and beyond especially the receptionist Valentina. Breakfast was great, just what you need to start the day. Bed was super comfortable and the shower was great. It was extremely convenient to walk from the hotel to everywhere in Florence, and right next to Santa Maria Novella station. We visited in December and were happy to have hearing in the room. Couldn’t have asked for a better stay.
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Harga per malam dimulai dari:AED 315
Diposting pada13 Jan 2025
Marcos 305
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
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Harga per malam dimulai dari:AED 393
Diposting pada16 Sep 2025
Maria MD
Amazing stay. 10 min drive to a parking in the City Center in Florence. Kids loved it, they were tired of hotels, this is a tiny house, lots of families around, camper vans, playground, shop, pool, laundry.
The tiny house is super clean, spotless, probably brand new. Very efficient, well organised. We took a premium one, it is already not large for a family. Spotless linen and towels, all duvets were sealed in a bag, looks dry cleaned, fresh. All tableware, cooking ware and cutlery provided. Air conditioner in both rooms, mosquito nets, proper water pressure and hot water.
Very nice attentive staff. We checking late in the evening, which was a plus for us, we saw a checking queue in the morning it looked very long.
All the best to this place and the team!
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Harga per malam dimulai dari:AED 216
Diposting pada7 Agt 2024
Tamu
Excelente ubicación, excelente, trato y servicio por todo el personal, especialmente por el recepcionista que está por las mañanas y que sabe hablar español. Su amabilidad y su atención: excepcional, el que tenga piscina, aunque sea pequeñita, para darse un chapuzón sobre todo en verano, con el calor que hace, es un punto importante a tener en cuenta, y aunque he leído que no avisan de que no tiene ascensor y que muchos casos, como a nosotros, te mandan al segundo piso con muchos escalones, es cierto, pero también ellos te suben y te bajan las maletas.
Sin duda, repetiré en este Hotel en mi próximo viaje a Florencia .
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Harga per malam dimulai dari:AED 353