Didnt stay here but did book a different Check my Guest room via Airbnb. Poor experience with Check My Guest. arrived at the apartment to find someone else also checking in, same code, same dates, same address... Check my guest do not answer messages here or their phones easily, over 1 hour to finally talk to someone to find out our booking had been cancelled, but they forgot to tell us. We were left stranded in a foreign country with nowhere to stay. check my guest were not helpful and could offer no solution other than to ask airbnb for a refund.... no help or advice to find a suitable replacement to stay. Luckily we arrived at the same time as the other party, otherwise this could've been even worse! we've had to spend an extra £400 to book a hotel in the area on the day, which on a bank holiday we were lucky to find one with space! airbnb/ checkmyguest have not offered any compensation other than a refund of costs. i doubt ill ever be using airbnb again, and certainly never check my guest - trust has been broken!
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