The television did not work, when we informed the front desk worker, the individual stated they had been having problems with the television in that particular room. When we inquired about another room we told they were booked and couldn't change our room, and because we booked through a 3rd party service (Travelocity) credit couldn't be added or charges couldn't be deducted from final bill balance. We booked a suite that is advertised on Travelocity as well as Comfort Suites' own site as sleeps 6 people, we are a family of 6. The advertised "full size pull out sofa" did not have bedding on it and no bedding was provided for it anywhere in the room like it normally is, which caused for another trip to the front desk to request for bedding for the pull out, we were given a fitted sheet, flat sheet and what was referred to as a comforter that was thinner than the room's sheer window trea**ents and advised other than another flat sheet, inventory didn't allow for anything more to be given per management.... not even a single pillow. As if any of the previously mentioned unsatisfactory issues weren't enough, we spent the night in full combat mode, fighting roaches that had us out numbered by far and flanking us from every direction. At over $200 a night this experience has truly been our worse nigh**are!!!
Terjemahkan