Vacation55886315997
5 Mei 2024
Firstly theft After being out for the day we returned to the room to notice some euros missing from the bedside table, then checking the purses that we had forgot from the night before which had minimal euros in, the euros were all missing, looking around all our bags and the zips had been opened and some loose cigarettes and a bottle of perfume had gone. Petty making yourself a thief for what was taken, just glad we had our main purses and electronics on our person during the day. Management did check the log of the door card and the only person to enter the room was one of our party (mother, 2 daughters and granddaughter) and the maid who she assured me she trusted completely. Rooms We’re great, we had interconnected rooms for the 4 of us, plenty of space and shelves, after the theft we told the maid no cleaning today - when she entered the room around 9am, 3 of us went to breakfast and the maid come back in the room to be met by one of our party who said we said no cleaning they then just tried to close the connected door which she was told to open, after mentioning this to the manager she said some of the maids don’t speak English… I’m sorry but surely a maid knows “No cleaning” She was told no cleaning the following day but still entered the room 😡 And no I didn’t think of hiring the safe to put in my clothes, shoes, perfumes, face creams etc, my room should be safe it has a locked door at the end of the day. The pool Ridiculous after nearly 3 days of rain, the sun finally made and appearance at around 5pm, the poolside started to fill up then we were ordered by the lifeguard at 5:55 to leave at 6 because it needed to be cleaned, the sun was blaring at this time (see pic) Never in all my travels have I had to vacate the poolside so early, turned out by 6:30 they would come and start hosing by the pool area, but then they also hosed it down on a morning 🤷🏻♀️ The poolside bar had been closed Sunday and Monday and on Monday afternoon when the rain stopped it was pleasant enough to sit by the pool yet they wouldn’t open the pool bar because it was too windy 🤦🏽♀️ Wednesday it was extremely windy and the pool bar was open and the upstairs bar was closed (making it up as they go along) Basically you get one bar or the other 🙄 Lifts are atrocious… they would close on you and are very dangerous, bruising my mams hand as she stopped them closing on her, they were also very small and very temperamental, highest floor and lowest floor guaranteed you to get in, they then stopped on every floor but people no longer there. Restaurant Food was average for all inclusive; was slightly disappointed that you could only get wine or pop with your meal unless you went to the bar on whichever floor was open that day! Food was removed quickly at the end of the session. (Wouldn’t recommend arriving 5 mins before closing) The food was ok at the snack bar but the chips were always freezing. All in all I wouldn’t return to this hotel as I like relax and enjoy the
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