Best Western Plus Flagler Beach Area Inn & Suites

I really enjoy the location. We use the outside pool and patio to gather our group and enjoy some R & R. Staff is great! Hotel is a little hidden but walking distance to restaurants and grocery store.

The staff was friendly, and this made everything go very smoothly. Even though the hotel sits back off from the street I felt very saft.

we checked in and first thing we noticed was the floor by the air conditioner was soaking wet, the room had a musty smell. We were going to a concert, so had to leave and when we came back at 11pm the air wasnt working, told the desk and they had no where to move us. The next morning went to take a shower and there was a roach in the tub and mold on the edge of the tub. This is not what i expect from Best western plus....very disappointed. The manager did offer compensation, but doesnt take the place of the disappointment.

Initial check in was awful. should have been 3 and never was able to check in until 5:30 as employee at desk was extremely rude and nasty to myself and another customer. We were told she was fired the next morning, but who knows. TV didn't work, Tub didn't have a plug. Washer broken and overall cleanliness wasn't great. I will say the assistant manager did what she could.

The pictures online lead you to believe the beach was walking distance, not true. It is several miles away. The breakfast was very good. You had to hold the handle down for the toilet to work properly. The bed squeaky. No freezer in the fridge.

Room #321 has constant water leaking from the tub faucet, so much water that humidity level is so high in the actual room that we had to keep the bathroom door shut at all times. The humidity in the bathroom got so high that counters were wet and baseboard fell off the wall. The bathroom sink had little water pressure when fully on. In the room, all the outlets are so loose they are practically falling out of the wall. This room needs serious attention and shouldn’t be rented out again until these issues are fixed.

Staff was not friendly, rooms dirty, bags of garbage in hallway for long periods of time,

This was an alright hotel...not great, but not the worst road trip stop we've made. Staff was friendly, breakfast was alright.

The bedsheets were not changed, and there was some poop on it. The shower had mold in it. The checking clerk blue air into the card holder so she could open it and put the room keys him. She kept calling me, honey and sweetie, which she should’ve address me as Mr.