Hotel Spa di Osaka

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

Close to proximity areas. Walking distance shinsaibashi. House keeping not changing the bedsheet and quiltcover while there is stain until we request for it.

Overall, we had a very pleasant experience at the hotel, thanks to its prime location and the quality of products and materials used. However, we wished the room lights were brighter at night. Unfortunately, we missed our first day and night at the hotel due to flight delays. We requested an additional breakfast for one more person for two days, but the hotel only provided one free breakfast...

The hilton hotel is very conveniently located. It is closely located to the main train station and a number of shopping malls, all connected underground . There are a lot of restautants within walking distance to choose from for meals. A lot of shops and big department stores in the viccinty for shopping. Will visit again. Although they have mistakenly taken my pyjamas from my closet as it was hung together with the hotel robe, they tried their best to locate it before my departure on the next day ( I was told it was retrived from the laundry area ) and offered compensations such as free breakfast ( which I have not taken as I would prefer to spend my last morning in Osaka on exploring the surroundings)

Have been staying in Imperial Hotel in Tokyo. Service is good as one expected from Imperial Hotel. Location is a bit off from Osaka station but free shuttle bus is available every 20 mins.

Walking distance to train station and the convenient stall is right below the hotel is a plus point. Most important, the free snacks all day with yakult and ramen provided is our favourite. Super close proximity to Dontonbori (across the street) Highly recommend to stay! - minus point is, the rooms are very small, hardly have space for family of 4.

The location is quite good. Next to the Umeda Sky Building so it’s easy to find. However it’s a 5-10 min walk to the big department store, but the walk is okay. There is a shuttle bus service which makes it very nice also. The room is quite big and of course everything was nice and clean. The breakfast was amazing! I love the hotel and would stay again!

Amazing onsen with severa baths . Room is very comfortable and spacious for Japanese standards . Check in staff were super friendly and attentive. Location is about 7 minutes to the nearest metro station and there is a 7-eleven just in front of the hotel. Excellent stay and quite near the Osaka castle. It is only two stops from Namba metro station and the neighborhood is very pleasant .

The scenery and location are great. The service is top notch. It's just a bit troublesome to double-check the kids' breakfast. The internal system is not well done. The dinner in the Japanese restaurant is good.

5 start hotel in Osaka, thumbs up to thier breakfast 5 star, great selections of good quality produce, down side is amenities is not up to expectations, Nespresso machine was not working ( finally got replacement thanks, try to extend: delay our check it but quickly got refused and said room taken - when next check in is actually 3pm