It was generally very good hotel. However, when we got there there was no bed for our son in our family room. I asked for a bed three times and finally at 8 o’clock in the evening, I had to go down to the reception and collect the bed sheets and one of the receptionists got the bed on our room and we had to set the bed up. Poor housekeeping. However, the room was great specious. The temperature control was not appropriate, too hot. Parking was not convenient either, a lot too pay really.
Everything was great. EXCEPT THE CHARGE OF 200SEK TO CHECK IN 2 HOURS EARLY! I would understand if they had to make extra effort to let us in early, BUT NO! THE ROOM WAS READY ANYWAY!!!! I've stayed in hundreds of hotels who let me check in early for free if the room is ready anyway! I would understand the charge if I requested to check in early upon booking.
Did not even ask me if I am a member of their club, which I am!
Great location, close to central station.. fantastic hospitality.. liked the way the staff welcomed and the pleasant conversation. Food was excellent.. neat and clean rooms, even the checkout was smooth.
This is place where we will go again if opportunity comes..