ANA InterContinental Manza Beach Resort, an IHG Hotel

Ulasan ANA InterContinental Manza Beach Resort, an IHG Hotel

ANA InterContinental Manza Beach Resort, an IHG Hotel

2260 Serakaki, Onna Village, Kunigami District, Okinawa Prefecture, 904-0493, JapanLihat Detail Hotel
ANA InterContinental Manza Beach Resort, an IHG Hotel
ANA InterContinental Manza Beach Resort, an IHG HotelANA InterContinental Manza Beach Resort, an IHG HotelANA InterContinental Manza Beach Resort, an IHG Hotel
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.4/5
Luar Biasa
182 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.4
Layanan4.3
Kebersihan4.5
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Semua ulasan(182)
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Sarapan lezat(28)
Lokasi strategis(20)
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Buruk(9)
Tamu
1 Tempat Tidur King Size Klasik Lantai Atas Pemandangan Laut Akses Lounge
Menginap di Agt 2024
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Sep 2024
We booked three nights at the ANA Manza beach hotel and I had a great time. The service was amazing and the location is exceptional. The private beach was great and as a hotel guest towels and chairs are included. I highly recommend use of the concierge lounge, the check-in process and the daily option for breakfast and evening snacks and cocktails was wonderful. Food was great, staff was great, beach and location were great. We would definitely do it again.
Terjemahkan
Tamu
2 Tempat Tidur Single Klasik Lantai Tengah dengan Pemandangan Laut
Menginap di Jul 2024
Pasangan
5 ulasan
1.7/5
Diposting pada 4 Sep 2024
The room was so dirty , especially the floor , I even saw a cockroach next to my bed , I couldn’t make a picture of the cockroach because I was too scared . Room was very old . I booked 4 nights and checked out immediately after 1 night and change another hotel . I rather give up 3 nights money than keep staying here .
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us. I want to sincerely apologize for the unacceptable experience you had during your stay. The cleanliness and condition of your room, along with the presence of a cockroach, are far below the standards we strive to maintain, and I deeply regret that this impacted your stay so negatively.We understand how distressing this situation must have been for you, and we are truly sorry for the discomfort it caused. Please know that we take this matter very seriously. We have implemented additional precautions to ensure that our rooms meet the highest standards of cleanliness and that pest control measures are being enhanced to prevent any future occurrences.Your decision to leave after one night despite booking four nights reflects the extent of your disappointment, and we are very sorry that we failed to provide the experience you expected and deserved.We hope that you will give us the opportunity to restore your trust in the future.ANA Intercontinental Manza Beach Resort
Soon Weng
2 Tempat Tidur Single Klasik Lantai Tengah dengan Pemandangan Laut
Menginap di Sep 2024
Keluarga
4 ulasan
3.5/5
Diposting pada 3 Nov 2024
The swimming pool experience fall below average. There were sands and dirty hairs in pool water, suspect maintenance was not regularly  The breakfast restaurant staffs were mean can’t even bring away one unfinished bread n banana so as not to waste food  The check out service was below average, one lady service personal was tasked with a luggage trolley to move 5 luggages very challenging task especially with the trolley is small to fit in only two luggages
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us. We sincerely apologize for the aspects of your experience that did not meet your expectations. Providing a clean and comfortable environment is our top priority, and we regret that the pool maintenance did not meet the standard we strive for. We have already shared this with our team to ensure proper maintenance protocols are being followed.Additionally, we are sorry for any inconvenience during breakfast and the check-out process. For breakfast, please understand that due to food and safety reasons, we cannot allow guests to take their leftovers with them. Thank you again for your feedback, which will help us make improvements to better serve our guests. We hope to welcome you back for a more seamless experience in the future.ANA Intercontinental Manza Beach Resort
Pengguna Anonim
2 Tempat Tidur Single Klasik Pemandangan Laut
Menginap di Mar 2024
Bepergian dengan teman
24 ulasan
3.7/5
Diposting pada 23 Apr 2024
Honestly everything is decent but the room is showing its age especially the floors. Aside from that its decent.
Terjemahkan
Tanggapan dari Properti: Thank you very much for your candid review of the hotel! We hope that you were able to enjoy your stay with us despite the condition of the room. We apologize for any inconvenience you experienced and assure you that your comments will be taken into consideration as we continuously strive to enhance our guests' experience.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.ANA Intercontinental Manza Beach Resort
charles chow
2 Tempat Tidur Single Klasik Lantai Tengah dengan Pemandangan Laut
Menginap di Sep 2024
Keluarga
5 ulasan
3.5/5
Diposting pada 11 Okt 2024
The hotel is a bit aged although some renovation should have been done. Staff English level can be improved. Good thing about it is they don't charge much more if you travel with kids who stay in the same room as you Area of improvement includes, long check in time, it took me 30 mins to check in. Parking is far from the hotel and shuttle is needed to send us back. It was super dark at night, the hotel requires customers to wait in the dark for shuttle pick up. That was ridiculous for a hotel with such class.
Terjemahkan
Tamu
2 Tempat Tidur Single Klasik Pemandangan Pantai
Menginap di Agt 2024
Pasangan
16 ulasan
5.0/5
Fantastis
Diposting pada 26 Sep 2024
Wonderful beach, but hotel is old. Very clean and bright rooms, new mattresses, good air conditioning, slept well.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the beautiful beach and found our rooms to be clean, bright, and comfortable and had a restful stay with us.We appreciate your understanding regarding the age of the hotel and will continue to work on maintaining and improving our facilities to ensure a pleasant experience for all our guests.We look forward to welcoming you back in the future.ANA Intercontinental Manza Beach Resort
Tamu
Kamar Classic
Menginap di Okt 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Des 2024
It was an excellent stay, brilliant service and staff and highly recommend
Terjemahkan
Tanggapan dari Properti: We sincerely appreciate your kind words and for sharing your wonderful feedback with us! We are delighted to hear that you had an excellent stay and that you were pleased with our services and staffs. Your recommendation means a lot to us, and we will continue to strive to provide the best experience possible for all of our guests.We truly look forward to welcoming you back in the future and providing you with another memorable stay. Thank you once again for choosing ANA InterContinental Manza Beach Resort.
HKHJ
2 Tempat Tidur Single Klasik Pemandangan Pantai
Menginap di Jul 2024
Keluarga
3 ulasan
3.5/5
Diposting pada 22 Agt 2024
This hotel is an older property that doesn't quite live up to the standard you'd expect from an Intercontinental hotel in a major city. While the rooms are dated, the hotel's beach and pool are great amenities, and there are fireworks displays in some of the nights at the pool. The hotel can get quite crowded, especially during peak summer season when I visited. With only 2 elevators servicing all floors, be prepared to wait a bit to get to your room. The breakfast options are varied, 3 restaurants each offering different breakfast - Western, Japanese, and local Okinawan selections, but they tend to be very busy in the mornings. The local staff were friendly, though the foreign staff could be less than polite in their interactions. Overall, itl is an aging property that doesn't quite live up to the Intercontinental brand, but the great outdoor facilities and location make it an acceptable choice for a stay in the area.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your experience with us. We greatly appreciate your honest feedback as it helps us identify areas where we can improve.We’re glad to hear that you enjoyed our beachfront location, pool amenities, and the evening fireworks displays. We do understand that our property shows signs of aging, and we are actively working on making improvements to enhance the guest experience.We also acknowledge the challenges posed by the high occupancy during peak season and appreciate your patience with the elevator wait times and busy breakfast areas. We're committed to optimizing our services in these areas, particularly during busy periods.Your feedback about our staff interactions is invaluable, and we will ensure that all team members uphold the high standards of hospitality we strive for, regardless of background.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an improved experience in the future.ANA Intercontinental Manza Beach Resort
Tamu
2 Kamar Klasik Single
Menginap di Nov 2024
Bisnis
4 ulasan
4.2/5
Luar Biasa
Diposting pada 16 Des 2024
Hotel receptionist is so nice, but the room is a bit old.
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to share your feedback with us. We're delighted to hear that our receptionist made a positive impression and provided excellent service during your stay. We also appreciate your comments regarding the room. We understand that the condition of the room did not fully meet your expectations, and we sincerely apologize for any inconvenience this may have caused. Please be assured that we are actively working on updates and improvements to enhance our guests’ comfort.We hope to have the opportunity to welcome you again and offer you a more enjoyable experience.Should you need any assistance during your stay, please don’t hesitate to reach out.ANA InterContinental Manza Beach Resort
lee
2 Tempat Tidur Single Klasik Pemandangan Pantai
Menginap di Apr 2024
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 6 Mei 2024
good place and kind staff
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for your positive review! We are thrilled to hear about your positive experience and are delighted to inspire incredible moments for our guests. We look forward to welcoming you back to ANA InterContinental Manza Beach Resort on your next trip to Okinawa.ANA Intercontinental Manza Beach Resort
RC晴天娃娃
2 Tempat Tidur Single Klasik Lantai Tengah dengan Pemandangan Laut
Menginap di Mei 2024
Keluarga
9 ulasan
4.0/5
Luar Biasa
Diposting pada 10 Agt 2024
Good!
Terjemahkan
Tanggapan dari Properti: Thank you very much for your feedback!We are very pleased to see that you enjoyed your stay here with us at ANA Intercontinental Manza Beach Resort.If you have any feedbacks for us, please do not hesitate to contact us directly.We look forward to welcoming you again.ANA Intercontinental Manza Beach Resort
Tan Tan Tan
2 Kamar Klasik Single
Menginap di Okt 2023
Bisnis
11 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2023
Nice view
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for giving us a 5 star rating on this review site! We are grateful for your kind recognition and look forward to welcoming you back again to ANA InterContinental Manza BeachResort!If you have any suggestions for us, please feel free to contact us directly.ANA Intercontinental Manza Beach Resort
Alexism07
2 Tempat Tidur Single Klasik Pemandangan Laut
Menginap di Sep 2023
Lainnya
6 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Jan 2024
Like the fact that I booked it at a steal and it has a private beach with lotsa bookable activities
Terjemahkan
Tanggapan dari Properti: Dear Guest,That's fantastic to hear! Getting a great deal and having access to a private beach with numerous bookable activities sounds like an incredible experience. We're thrilled you found such value in your stay. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We hope to welcome you again!ANA Intercontinental Manza Beach Resort
Tamu
2 Tempat Tidur Single Klasik Lantai Tengah dengan Pemandangan Laut
Menginap di Feb 2023
Pasangan
1 ulasan
3.5/5
Diposting pada 17 Mar 2023
The hotel is a bit old and some of the interior structure is worn out. The cleanliness of the room is so-so, as we can found some sands on the luggage rack. The service in the hotel is good and the view from room is superb. (The attached picture was taken from the room - view from guestroom). The white chapel is the signature landmark of the hotel. Overall, we will still recommend this hotel.
Terjemahkan
Man Chun
2 Tempat Tidur Single Klasik Pemandangan Pantai
Menginap di Jan 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 8 Feb 2024
Very high standard on hygiene. Comfy living experience.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Manza Beach Resort. Your feedback is a source of inspiration, driving us to continue delivering incredible service to all our valued guests. We hope to see you again soon.ANA Intercontinental Manza Beach Resort