Courtyard Ocala

Everything was satisfactory except the elevator by door B. My husband is on a cane and almost got slammed with the heavy door which closes very fast leaving little time to enter.

This hotel is SW of downtown Ocala, in the cluster of hotels just off I75. It is very convenient to the World Equestrian Center, about a 15 minutes drive North. The room was attractive, clean and everything worked (lights, TV, microwave, refrigerator). TV channel selection was better than usual (CNBC, MSNBC, CNN, ESPN, etc) Ample hot water and towels. The lobby area was large with seating options for ~ 40 people with a low noise level to enjoy breakfast. In the evening the same area served drinks. The highway noise did not enter the room. The pool looked good but the weather (60*F) did not encourage it's use.

So friendly and helpful at front desk. Drinks at the bar was fun and relaxing way to end day.

The area is ok and location is very convenient. The room had some mold issues. The artwork in the bathroom had mold in the frame and the curtains in the main room had mold on the pulls.

The property is in great condition. Everything was nice except the bed. Very uncomfortable. Woke up with a really sore back

The lobby was updated and nice. The rooms were old, bed uncomfortable, shower/bath old. Looked like Marriott bought an old hotel, renovated the lobby and put their name on it, then franchised the property. The bartender in the lobby was rude. Refused to sell us a drink at 9pm because she was done with her shift, there were 5 other guests waiting patiently and she just left. The front desk clerk ended up coming over and taking care of all of us. The night before check out, manager approved a late check out. My daughter was at a swim meet, we came back to the hotel at 11am and they locked us out of the hotel room. The front desk clerk told us we were checked out. We told her we have a late check out approved by the mgr. She said the room has already been cleaned. Asked her where is all our luggage? She said I don’t know and called hskpg. 25 minutes later the housekeeping supervisor comes to the front desk, speaks no English, disappears again. 15 min later my 15yo daughter goes up to the floor where our room was, our friends were staying next door. Maid walks by and lets my daughter in our room with out asking for ID. To discover NO THE ROOM WAS NEVER CLEANED, and the rest of us still in the lobby waiting now 45min for the front desk clerk and hskpg supervisor to get their stories straight. 1. We didn’t get the late check out as promised. 2. Front desk clerk lied to us about room being cleaned. 3. Housekeeping lets ppl in rooms with out asking for ID &verifying it’s their rm.

This hotel charges what a Marriott cost but is like Howard Johnson hotel no upgrades to entertainment like smart tv very small tv. Old and rusty machine. Very old carpet. House keeping doesn’t even come during stay like they should I had to call for service. Check out time they are asking are you leaving early I would not stay here again.

This is the second time in just a couple months we have stayed at this hotel. The first time we had an issue with the fridge making this god awful high pitch buzzing sound. They were so quick to come and replace the whole mini fridge with another one. Issued solved quickly with no other issues. Super friendly and helpful. This weekend was just a quick stay. No issues, quiet, friendly staff. Everything is clean, room, facility indoor and outdoor. We will definitely stay here again.

Horrible experience ever , even though Marriott but very very dirty especially this location , i got bed bug from there and struggle with 2days so far . Bed cover are smells bad and over all not safity with this Marriott groupv