Chantal
13 November 2023
I was trying to have a little get away for myself to relax. As soon as I walked in my room the smell of the cleaner was so strong that it triggered a headache. I was on the 2nd floor and I went to open the window to air out the room some and there wasn’t a screen. Good thing I didn’t have any kids with me! I went to lay on the bed and it was a very stiff, you could tell it was old! I didn’t really feel comfortable enough to walk bare footed through the room. I took a long hot shower. The shower floor where it met the walls had some black spots that needed cleaned, I assume it was mold. I thought to myself, it’s just one night and this was what I got for not spending a few extra dollars and getting a better hotel. I was just wanting to lay down and watch tv and sleep. I went to brush my teeth.. when I turned the water on a ROACH crawled in the sink. I jumped back and screamed like a little girl. I said “that’s it! I’m going home!” I called the service desk and told them what I saw and I told them I was leaving and I wanted my money back. He apologized and asked me if he could change my room, I said “I’ll pass, thanks!” He didn’t argue with me or ask any questions and refunded my money and I left.
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