Hotel Family-friendly Ningbo

Recommend! Convenient location, within walking distance there is everything you need (shops, cafes, shopping center, etc.). The family (2 adults, 2 children, 7 and 3 years old) chose a Deluxe room with an impressive view of the river (two beds). Breakfast is at a good level (surcharge 64 yuan for a child from 6-10 years old). The pool is open until 23:00 (there is a sauna, hammam, Jacuzzi), the games child room is open also until 23:00.

The hotel location is perfect, close to everything, the staff is welcoming, specially Zhou. Perfect hotel, the room was clean and spacious. We had a mold smell in the first room and they changed it immediately. The view is perfect, beautiful area around the hotel. I recommend it

New Century Resort Jiulong Lake exceeded all my expectations and provided a truly enjoyable stay. The staff was incredibly friendly, going out of their way to be helpful and offering valuable tips on things to do in the area. 包智慧 was especially kind and helpful! The room I stayed in had a beautiful view of the water, giving it a tropical vibe. The breakfast buffet had a wide selection of delicious options, and the resort was very family-friendly. While it was a shame that the outdoor pool was only open in July and August, the indoor pool and hot tub were still great. The resort's proximity to the Scenic Area allowed for a day of exploration, with hiking trails leading to waterfalls and a lovely temple. The resort was surrounded by lush trees, creating a serene atmosphere that I highly recommend. The option to rent bikes and participate in various activities added to the enjoyment of the stay. I particularly appreciated the pleasant bonfire evenings with music, which provided a nice touch without being too loud. Overall, I highly recommend New Century Resort Jiulong Lake as a place to relax and unwind. It's conveniently located just a 45-minute taxi ride from the Ningbo train station.

The environment is beautiful, the facilities are complete, and it is suitable for multiple people to live in. The service is also in place and responsive. It's just that the breakfast was late and there was nothing to eat. This is a very happy stay and I will come again next time.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.

Lovely location and lovely,, large, comfortable, clean room. You step out of the hotel and you’re in the middle of nature, and near a very beautiful part of the lake. The service was great too. They brought fruit, yoghurt, biscuits and drinks as gifts. I definitely want to go back. There were two negative points: the outdoor swimming pool was not open until the 1st July, so I couldn’t use this facility. The information about amenities of the hotel did not put the opening dates of the swimming pool, so this was a huge disappointment. Also, there is a fridge in the room that is really only a cooling box, and didn’t really make the drinks cool at all.

Because the foreign client stayed here and asked us to have a meeting, we decided to stay for one night. It was a very satisfying experience. You can see how big the room is in the pictures. Fruits and snacks were prepared for check-in. The hotel focuses on service. After placing the order, they called to ask what time to arrive in the room. The company sent samples to the concierge to help sign for them, and finally helped me pack and deliver them to the meeting room. It was so considerate!

mixed review. some really excellent points and then some real improvement needed too. excellent: the food and beverage manager and restaurant staff were always friendly and the food was excellent (though I think the price of a beverages is outrageous). the Thai curry is highly recommended. the pools and spa pools are great the room is nice and the whole building is beautiful. a birthday cake and card to celebrate was very special and thoughtful. to improve: the cocktails we're awful each time we tried a new one...the ingredients were listed but not all present in the drink the check in and checkout - first and last impressions need to be improved. check in we didn't receive a friendly smile to guide us to the counter, check out was a long queue during the busy time, more shuttle cars are required, we had several 20-30minutes wait times and guests act a bit silly and selfish, pushing to get on the shuttle bus even when families with small children where waiting longer. it was 40degrees Celsius so walking was not a safe option. I had to call three times to get housekeeping on the first day and was told usually housekeeping only come every second day, which doesn't make sense. I don't need my bed made or towels changed, but I do need the trash removed daily. a bit of a strange policy for a pretty expensive hotel. the play are for kids is nice and the staff are generally friendly and patient. very mixed review I'm afraid.

It’s the 2nd times for me to stay this hotel. It’s easy to access and get the room keys just take a minutes while I arrived. The room is very normal lan clean. The air conditioner is cooling well.