We stayed at this property because it was the closest to Otway, Ohio and the Botkin Hornback Funeral Home. We decided to check in before going to the funeral home, because it was so close and we thought we would be able to do this quickly. We were put into room 204 where there were no working lights in the bathroom, the first two light switches in room also did not work. They sent maintenance to room, then changed room to 203, but by the time all this happened we arrived at the funeral much later than we had planned. We missed the private time set aside for immediate family. In addition, TV remote did not turn TV on and off, we actually had to get out of bed and unplug TV to turn it off. Two light bulbs did not work. There was no ventilation in bathroom, which is probably why there was mold in grout, and on ceiling of bathroom, but good news is the rooms are being renovated, or some rooms are. BAD NEWS is Renovation going on. Came with a warning please excuse our mess!! but should have been please excuse our NOISE!! Jackhammering extremely loud began at 730am and did not stop!! So for 3 hours 730am-1030m when we checked out we had to endure this noise over our heads and next to us. Sounded as though they were coming through the ceiling. Never should be booking rooms with this level of noise. We couldn't sleep, couldn't watch TV, could not even talk unless we practially yelled at each other. Our room with taxes was over 200, they did give us a partial refund $92 and some change, but this is terrible practice. They were apologetic but really just had the attitude that you were warned of renovations. True....but usually this is visual and I have never had this level of noise and at such hours!! Positives.....Scenic area, soft towels, bedding white and looked clean. Pools looked nice, even though we didn't use these.
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