Microtel Inn & Suites by Wyndham Niagara Falls

Great service at the front desk. I had made a typo on the guest name and was worried I wouldnt be able to check in. Trip com travel agent and the hotel worked together to note the error and let us keep the reservation. I was impressed with the location and cleanliness.

房間很大 有微波爐與冰箱是一個優點其他都很好 靠近市中心坐車很方便 很不錯的體驗 比較喜歡地段。其他都OK 有免費的接送巴士去景點 很方便

千萬不要住 離瀑布遠 周邊環境差 和貧民窟沒差別 沒有室內停車場 酒店服務差 建議住**和喜來登

房間比較乾淨，衞生。但早餐非常簡陋，品質低劣。服務可以説是最奇葩，沒有之一。入住時要求提供訂房人護照，並複印留存。退房時還要先檢查一下房間。本人住過美國幾十家酒店，從未遇到上述情況，感覺是被區別對待。差評！！！

非常好，房間乾淨，服務好

It is rare that I am not happy about how I was treated in a hotel. We stayed at this hotel 2 nights and i had rented 2 rooms. Everything went well the first night. The second night, we arrived late from our full day activities. We learned that there were not hot water but the problem would be resolved in the morning which didn`t happen. We left the place after being told that we would get a refund. We did get a refund but it was not enough. I had 2 rooms so we expected to get a refund for both rooms. We rent hotel rooms to sleep well and have great showers in the morning and night which we didn`t have the seond night. I thought Wyndham organisation would be more professionnal but when I tried to reach them, I coudn`t get anyone to talk to because they couln`t process my calls. I tried to call them many times. Hope they will treat their customers better in the future. Serge Bilodeau

I havent had a weekend getaway in years! The hotel was very affordable and definitely worth the price. There was an issue with hot water for the shower in the morning close to check out. Overall the rooms were clean and staff were friendly. It could use some updating but overall, my partner I enjoyed the stay.

The female manager and staff were professional and extremely friendly. The continental hot breakfast in the morning was good and got us off to a good start. We thoroughly enjoyed our stay and would stay here again.

The staff are nice and helpful, room is clean and comfortable. The complimentary breakfast is pretty decent. Restaurant and shopping area are near the location.