Super 8 by Wyndham Newton

Check in was quick and easy, front desk attendants were nice. We checked in late at night as we were just staying for a few hours to sleep before driving the rest of the way home. Upon getting to room, the door was ajar and light was already on. When we went in, there was an unpleasant odor in the room so my friend opened the window which fell of the track, thankfully he caught it and it did not break. There were two dead bugs on the floor in the bathroom, the smoke detector was hanging from the ceiling covered by a plastic shopping bag, when I went to look at the bedding, the sheets on one of the beds were dirty, the coverlet on that same bed looked unclean, and the beds had fleece-type which had hair on them. I did check all the towels even though we only used one hand towel and they were all clean.

I was most unhappy with the service. Rooms were not touched until I spoke up on the Wednesday (4 days into my stay). I stayed Saturday-following Sunday (8 nights), and they didn't give me clean towels except when I threw the dirty ones in the hallway (like everyone else was doing). My bed wasn't made until Wednesday, after I complained I needed new towels. It was very inconveinent. The breakfast bar was okay. Not "horrible" but overly exciting - the bananas were brown. It was in a conveinent location, to Knoxville Raceway - easy 30 minute drive. Be prepared to drive to Altoona, if you want more options for food - as there's very limited places in nearby for food - a subway, a perkins, a KFC/taco bell, a Casey's - that's it.

I didn't stay there since I had a problem with your app

This was an older Super 8 that was fine for a one-night stay traveling through Iowa. The staff was friendly.

There was no shower curtain, the tub/shower area was moldy, the room carpet felt damp or wet. It appeared that the stairs and hallway hadn't been vacuumed. The pm desk attendant seemed grouchy and terse. This was quite a decline from the last time we stayed at this property and will be looking for other accommodations on our next stay in Newton, IA.

So ... first of all ... it's a Super 8. I would call it more or a Sort of Super 5. The, who I assume to be the owners, were very nice and made us feel comfortable at check-in. I believe they have really good intentions, but have a property that is a bit tired. Overall the room was clean and updated. The side door on the outside of the building remained unlocked during our stay and there was old furniture in the hallways I would assume this property will only get better with time since the remodel seems to still be going on. That being said, it's a Super 8, so I believe this property met our expectations and if we are ever in the area and need a quick overnight accommodation, we would probably stay again.

A previous guest's towel between the sheets and no toilet paper.

This had to be the worst Super 8 I have ever stayed in. The building and surrounding area was unkept and depressing. Although, the front desk clerk was very pleasant, this would be the only positive of this hotel. Room smelled like it had just conducted a "Dog Show" in it, and bedding smelled extremely musty. Laundry facilities were not working, and outer side door was covered with cigarette butts. Would never stay here again.

Staff was helpful and friendly. Great breakfast . Great rooms.