Hotel dekat John Street United Methodist Church, New York

The room was spacious enough for New York, and the floor was wooden except for the bed area, which was nice. The staff was friendly, and the location was right in front of One World, so it was perfect for traveling downtown.

Clean and tidy hotel within easy reach of all the Downtown attractions, WTC, Battery Park, Staten Island Ferry etc with easy access to the Metro. Restaurant food is expensive but there’s lots of street food and supermarkets within a 5 minute walk. Fairly easy (and cheap) to get to from Newark International AirPort. A few people said the lifts were slow but I never had to wait overly long. I’d stay there again

The layout of the room is reasonable, exquisite and compact, with both artistic sense and practicality. It's super close to walk to Chinatown and Wall Street!

The room is relatively large, very clean, good location, close to the central station, convenient for travel, complete facilities, 1.8-meter large bed, two sofas and coffee table. The chandelier in the living area is very distinctive, but the bedside tables and carpets are a bit old. The bathroom It's clean, but when taking a shower, the shower curtain can't block the water and the bathroom will be covered with water. The bathroom has shower gel, shampoo and a small bar of soap. Bring your own slippers, toothpaste and toothbrush. There is a hair dryer in the room. The guy at the front desk was very friendly and could store our luggage. He also asked us if we wanted to use the bathroom. Overall it's worth recommending.

During check in the asian young lady, she was not really polite, a bit rude, maybe it is normal in such a mass New York city, but for Intercontinental Hotel it shouldn’t be! She gave me handicap room, without any informing me! Later I had to wait 30 minutes in order to change it to another room. The new room window was broken, Room number 748, engineer came and could not fix, this took another 30-40 minutes. The bathroom I could find some blond hairs from previous tenants mostly, was not really clean. Price wise for such a service 500$ is too much, I would hardly pay even 200$ for such a services and conditions! I will not stay anymore in this hotel!

Great location to be at, it’s a very busy hotel.. You can request toiletries from the housekeeping if you forgot to bring your own. Very thoughtful housekeepers who kept the room tidy although I had lots of stuffed toys all over.

The location is so amazing that I will stay again even though other things didn’t impress me. I’m trying to upload a pic of my ’city view’ that I booked but it’s not working. I had a view of someone else’s window. And I was put on the 19th flr with this crap ’view’ which meant waiting 5-10 minutes for the elevator each time.

The hotel has a perfect location in a great area in Manhattan, just on Times Square. The rooms are tiny but new and confortable, it is a good value for money all in all considering location in Manhattan. Highly recommended, i will definitely be back soon again!.

The location is nice, close to Times Square. The hotel is clean, as other Hilton hotels. Breakfasts are good too, with very pleasant service. But there are some things that left that bitter feeling after my stay that I would like to share. 1. Destination charge. This is the second Hilton hotel in New York I have stayed at, and both charged additional USD35 for so-called destination fee per night. As the receptionist said, it’s MANDATORY. This 35 dollars are charged per day and the guest must use it the same day, they don’t even accumulate. How do you spend it? In the hotel restaurant or bar. What can you buy with it? Three bottles of drinking water, or two cans of beer…. Why am I forced to spend my money on the things that I don’t need and that are so overpriced? You already charged me for the room, and I happily paid for it. 2. The hotel page here shows a picture of “swimming”. It’s a rooftop swimming pool. I was excited to have a chance to spend some time in the pool. The reception said there was none. Please remove the picture from the page, as it is misleading. 3. There is no tea or coffee in the room. That’s the amenity available in every hotel, even the cheap ones. But when we called the service, they said: no, we don’t offer coffee or tea. But they did bring us a kettle:) I can see that it’s not listed in the available amenities here, but I didn’t even expect that. It’s such a little thing that makes your guest’s stay more comfortable. Anyways, it was quite a pleasant stay despite these unpleasant details. Thank you.

This hotel has nice rooms, friendly staff and an excellent location. Unfortunately they are currently renovating the hotel so the lobby, restaurant, bar and sauna are unavailable. As a guest, you must enter through a side entrance and must take 2 separate elevators to reach the room. When booking, no mention was made of the renovation, which meant that the stay did not meet expectations. We paid for a 5 star experience but didn't get it.