31 Street Broadway Hotel

No housekeeping all days. The people cleaning the bathrooms and the other places with the same tools which is ridiculous. Checking out should be around 12 as other places. but in this hotel, 10:30 am and they ask you to leave 10:00 am and they will charge you late fee if you are late by only 5 minutes

I've stayed in many cheap hotels, but sadly this one has been my least favorite. The main issue I've had is the unspoken deposit fee that was not stated in terms of how much it was and I was charged 175 dollars in addition to the hotel room fees. The shared bathroom was nasty and was not taken good care of, I will not return to this hotel again.

Muy malos los baños

The reviews here are mostly missing the point because this place is really a hostel rather than a proper hotel. The shared bathrooms and limited services are typical of a hostel and as such people should expect that. The advertised price is about typical of NYC hostels. It is about as clean and provides mostly similar services to other hostels. The problem is that once you add in all of the various added charges, you find the actual price is about twice the advertised price. This puts it into the range of a two-star hotel and this place (like any hostel) cannot possibly compare with a two-star hotel. I did not find the staff unfriendly at all, but I also went into it knowing what to expect (and by that time it was too late; I had already paid the crazy fees for everything). And the location was extremely convenient, a short walk from Times Square. Unfortunately it was pretty noisy even by NYC standards, what with being only a short walk from Times Square. This place is what it is, and if it cost the advertised price it would be a reasonable place that I would recommend. I think the notion of tacking on all of these additional fees and charging extra for everything is a bit duplicitous though.

Shared bathroom was never a problem. The place was clean and comfortable, especially with the kitchenette area. The front desk was extremely communitive. Thr location is exception.

The main reason for choosing this accommodation was its convenient location, close to popular tourist destinations in Manhattan. However, I must mention some drawbacks. The room with a city view was plagued by noise from ongoing construction and incessant car honking, which became quite bothersome, especially at night. The bunk bed was also uncomfortable due to its limited headspace, making it impossible to sit upright. Additionally, the absence of a chair inside the room meant resorting to sitting on the floor. Furthermore, there was a lack of mirrors outside the room, with the only one being inside the bathroom. Considering these factors, I have decided not to book this place again in the future.

Room was extremely cold. No heater. Towel like skinny blanket. Communication with host was nonexistent. Worst place I’ve stayed ever.

This was the worst day I’ve ever stayed at before. Nothing worked that smoke detector kept going off every 30 seconds and yelling at me. They would not assist me fixing it. The TV didn’t work. The stove top burner did not work. And I still have not been returned my deposit that I was not told about till I arrived. Staff very rude and no professional in anyway but onstead made me feel uncomfortable and laughed at me. I hated the whole stay and was scared to leave room.

I had a reservation booked 3 days prior to my stay. When i got there by 11:30 PM, there was no record to concierge/security. He called management over 5 times and no one picked up. So, Front desk literally said i don't have room for you because there is no key here under your name and you need to talk to *******. It was around 1 AM without knowing what to do. After contacting ******* and recollection confirmed, he came back and he said we have a key for you. It was too late as i had my rebooking with *******. This is the most awful experience i have ever had. Yesterday, they emailed me stating that they had key for me and why I misinformed *******. Instead of apologizing, they wrote me that note was above disrespectfulness. Please use your own judgements before booking.